A quick glance at today’s hyperventilated political climate delivers an unmistakable message: We don’t know how to talk with each other anymore. A linguistics expert searches for ways that Americans of different beliefs can start believing in each other again.

"The Architecture of Trust", written by Michael Erard, originally appeared in Craftsmanship Quarterly, a multimedia online magazine about artisans, innovators, and the architecture of excellence. You can find many more stories, videos, audio recordings, and resources on our site.

Introduction by: Summer Brown