Rupert and Shradha engage with Hardeep Kaur, who shares her extensive experience in organizational change and leadership. Hardeep discusses her journey from manufacturing to change management, emphasizing the importance of curiosity, effective communication, and the role of sponsors and stakeholders in driving successful transformations. The conversation highlights the nuances of change versus transformation and the need for passionate change advocates to ensure successful implementation. In this conversation, she also discusses the challenges of change fatigue and the importance of reframing change as a natural part of work. She differentiates between incremental changes and transformational shifts, emphasizing the need for a balanced approach to leadership that incorporates both human-centric strategies and technological advancements. The discussion also highlights the significance of stakeholder engagement and the mindset required to foster progress over perfection.