"Can you hear me now?  Can you hear me now?" Remember the old Verizon Wireless advertising campaign?   There is a big difference between hearing and listening.  And then there's the art of active listening. We cover a lot of ground about how you can become a better listener. Here are the step-by-step suggestions we mention in the podcast.Maintain eye contactDon't fidget too muchNo interruptingWatch the non-verbal cuesRestate and clarifyUse some encouragersProbingMinimal talkingValidate
Use these 9 steps to help you become a more active listener. In each episode, Jeff and Eric will talk about what emotional intelligence, or understanding your emotions, can do for you in your daily and work life. For more information, contact Eric or Jeff at info@spiritofeq.com, or go to their website, Spirit of EQ. You can follow The Spirit of EQ Podcast on Apple Podcasts, Android, or on your favorite podcast player. New episodes are available on the 2nd and 4th Wednesdays every month! Please review our podcast on iTunes. Click on the link for an easy, step-by-step tutorial. 
 
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The Art of Active Listening

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Self-Improvement

We explore this unique aspect of our culture, and we discover some powerful lessons that still hold today.  Here are 3 key takeaways: 1️⃣ Choose your praise wisely: Praise should be genuine and deserved, not just empty words. Let's be mindful of what we praise and ensure we're nurturing a culture of true accomplishment and encouragement. 2️⃣ Foster positive connections: Whether it's during a meal or any other interaction, putting on a cheerful countenance can create a welcoming and uplifting atmosphere. Let's remember to be fully present with the people around us and make meaningful connections. 3️⃣ Embrace emotional intelligence: In exploring George Washington's rules, we found connections to emotional intelligence. Consequential thinking, being measured in our praise, and encouraging others to grow are all elements of EQ that can enhance our relationships and interactions. Memorable Moments 00:00 Defining qualities of a knight for today's behavior. The combination of courage, generosity, and courtesy for getting along and treating each other with emotional intelligence. 04:08 Consider costs and benefits when making choices, especially for those not close to you. 07:35 Connect meaningfully through shared meals and presence. 12:55 Emotions of anger, frustration, and disgust arise when accused of drug dealing. 15:07 The old English and the concept of a celestial fire are seen as contributing to the development of emotional intelligence and are connected to the noble goal and core values of striving to become a better person. Here's the list we are talking about. In each episode, Jeff and Eric will talk about what emotional intelligence, or understanding your emotions, can do for you in your daily and work life. For more information, contact Eric or Jeff at info@spiritofeq.com, or go to their website, Spirit of EQ. You can follow The Spirit of EQ Podcast on Apple Podcasts, Android, or on your favorite podcast player. New episodes are available on the 2nd and 4th Wednesdays every month! Please review our podcast on iTunes. Click on the link for an easy, step-by-step tutorial. 
 
 Music from Uppbeat https://uppbeat.io/t/roo-walker/deeper License code: PEYKDJHQNGSZXDUE We hope you enjoy the podcast. Hopefully, you're tuning in on a regular basis. We'd love it if you would give us a great review on whatever platform you're listening to the podcast. It's so appreciative and helps us as we try to get more exposure for the work we do and the episodes that we publish. We're grateful to you as a listener. Secondly, our content is for educational purposes only. It's not intended by any stretch to diagnose or treat anything that may be occurring in your life or anyone else's life that you may be connected to through the podcast. And as always, we look forward to the next time that we're together. Take care. Spirit of EQ  Mentioned in this episode: Thanks for listening to Spirit of EQ This podcast was created to be a tool to primarily help you to discover and grow your EQ. Science and our own lived experiences...

Lessons From George Washington's 110 Rules of Chivalry

In this episode of the "Spirit of EQ" podcast, Eric Pennington welcomes co-founders of Feelalytics, Michelle Stinson Ross and Tina Schweiger, as they provide invaluable insights into leveraging technology to elevate emotional intelligence (EQ) in organizations. The highlight of the episode is the unveiling of a groundbreaking tool designed by Feelalytics for collecting emotional responses from video content. This innovative technology integrates an emoji keyboard on a web page with a video embedded to gather data on audience reactions, enabling organizations to assess the effectiveness of their content and refine production processes.  Top Takeaways 1. Emotions significantly impact decision-making, user experiences, and brand associations, emphasizing the importance of understanding and addressing emotions in business interactions. 2. Data on emotional responses is valuable for market research, internal training, and understanding audience reactions to content, highlighting the potential for technology to gather and analyze emotional data. 3. While AI can offer efficiency in emotional analysis, challenges such as bias and empathy limitations pose significant considerations in its application, especially in the workplace. 4. It's essential to understand the "why" behind audience actions in advertising and user experience design, as well as the potential detrimental impact of consistently irritating or irrelevant ads on emotional connections with brands. 5. Building emotional bonds with customers through authentic and emotionally resonant marketing can foster long-term loyalty and positive brand associations. Memorable Moments 00:00 Renaming company for emotional data. 04:52 Cultural lack of emotional literacy in the US. 09:37 Emoji validation study published in a peer-reviewed journal. 10:45 Emoji usage correlates with emotional reactions. 14:07 Businesses collect consumer data using cost-effective methods. 17:39 Conair hairdryer commercial repetition leads to frustration. 23:47 Transitioning from negative to positive; choosing jewelry. 24:28 Ad sparked interest in bracelet history and creativity. 29:33 Gathering nuanced data on feelings for organizations. 31:28 Leaders seek belonging, emotion, pressure, and uncertainty. 38:42 Emotional intelligence and belonging in workplace value. 43:59 A company needs to show empathy and validation. 45:15 Expressive conversation about the concept of branching. 50:28 AI cannot replace human judgment and empathy. 56:02 Music's impact on emotions transcends scientific understanding. Michelle Stinson Ross is a mental and emotional health advocate. In her current role at Feelalytics, she’s able to advocate for mental health on a large scale. Michelle recognizes that everyone processes events and emotions differently.  Christina “Tina” Schweiger is a published scientist in the field of emotions. Tina is the architect of the Feelalytics’ algorithm which bypasses the analytical part of the brain and taps into pure emotional feedback by capturing reactions from the limbic part of the brain.  In each episode, Jeff and Eric will talk about what emotional intelligence, or understanding your emotions, can do for you in your daily and work life. For more information, contact Eric or Jeff at info@spiritofeq.com, or go to their website, Spirit of EQ. You can follow The Spirit of EQ Podcast on <a href="https://itunes.apple.com/us/podcast/spirit-of-eq-podcast/id1309831506" rel="noopener noreferrer"...

Improving EQ Through Technology with Tina Schweiger and Michelle Stinson-Ross

Embarking on a sales career or starting a business venture is much like committing to a long-term relationship. It presents a myriad of challenges, from the emotional toll of rejection to the discipline required to manage time.  J.A. Dava of Latreia Coaching and Consulting unwraps the layers of wisdom of how to sustain the passion for sales and thrive in the dynamic world of business. Facing rejection is an integral aspect of sales that can weigh heavily on one's emotional well-being. Embracing rejection as a teacher rather than an impediment can significantly improve one's approach. Success in sales and business, as Eric and J.A. Dava discuss, hinges on intentionality. It's about aligning one's aspirations with the tangible realities of the market.  Both Eric and J.A. Dava emphasize the sheer power of discipline, especially for new entrants in sales. A revealing tip from J.A. Dava is the '10 daily phone calls' rule, which promises to ramp up business by a significant 40%.  The concept of time management is an underpinning theme of the episode. The '8-8-8' rule – balancing work, play, and sleep – is emphasized as a disciplined foundation for a successful life.  A significant part of sales success is staying visible and accessible. Eric and J.A. Dava stress the importance of marketing oneself—whether it be through sharing exciting news like a marriage or by simply reaching out to the contacts on one's phone to update them about your business.   J.A. Dava, Co-founder, Sr. Coach & Consultant30+ year veteran in real estate & mortgageProfessional presenter, trainer & coach Rain-maker entrepreneur for 20+ years Influencer, leader & master networkerHusband of 28 years & proud dad of 2 sonsAvid marathoner, golfer & Harley-Davidson cruiserJ.A. brings incredible insight to helping individuals achieve well-being in five areas of life. He is passionate about helping people live their very best life.
Memorable Moments 00:00 Focus on high aspirations in business growth. 06:19 Preparing for business, excitement and enthusiasm. 12:02 Accountability is crucial for personal and business success. 19:10 Focus on marketing and prospecting, not sales. 28:51 Turned intimidating task into approachable, creating scripts. 33:12 Simplify sales approach and measure success effectively. 46:56 Discipline yourself to focus on productivity. 48:06 Consistency in tasks, learn from losses too. In each episode, Jeff and Eric will talk about what emotional intelligence, or understanding your emotions, can do for you in your daily and work life. For more information, contact Eric or Jeff at info@spiritofeq.com, or go to their website, Spirit of EQ. You can follow The Spirit of EQ Podcast on Apple Podcasts, Android, or on your favorite podcast player. New episodes are available on the 2nd and 4th Wednesdays every month! Please review our podcast on iTunes. Click on the link for an easy, step-by-step tutorial. 
 
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Deconstructing Sales Intimidation: Tips from J.A. Dava

In this episode of the "Spirit of EQ" podcast, hosts Eric Pennington and Jeff East engage in a deep conversation with guest Jeremy Jensen, the chief of police for the Dubuque Police Department. Jensen's focus on emotional intelligence (EQ) and its impact on law enforcement makes for a compelling discussion about recognizing and managing emotions in high-stress situations, enhancing community interactions, and creating a supportive organizational culture. Takeaways from this episode: 1. Emotional Intelligence (EQ) is crucial for law enforcement officers in recognizing and managing emotional levels, promoting officer wellness, and preventing negative outcomes caused by stress and emotional hijacking. 2. Building trust and safety in the community depends on utilizing EQ when interacting with citizens, including establishing personal connections, showing empathy, and fostering accountability in policing. 3. Mindfulness and EQ practices, such as breath work, can help officers manage stress, stay calm in tense situations, and improve the quality of interactions with the public. 4. Police departments can integrate EQ into their culture and operations, incorporating de-escalation techniques, mindfulness, and EQ assessments into leadership training and hiring processes. 5. EQ impacts how law enforcement interacts with the community, promoting self-awareness, emotional recognition, and positive community interactions. 6. Law enforcement departments should prioritize self-empathy, open conversations, and support networks to help officers cope with traumatic experiences and prioritize mental well-being. 7. Introducing EQ skills in law enforcement should focus on individual skill sets and better communication, aiming to improve community relations without appearing overly formal or "touchy-feely." 8. Recognizing and mitigating conscious thoughts is crucial for managing stress and improving performance in high-stress law enforcement situations. 9. COVID-19 has emphasized the need for government employees, including law enforcement, to prioritize self-awareness and emotional intelligence to better serve the community, improve communication, and address personal issues effectively. 10. Small interactions, personal connections, and improved communication within the community are essential metrics for measuring the success of EQ initiatives in law enforcement and promoting community trust. Memorable Moments 00:00 Congratulations! Dubuque stands out for emotional intelligence. 04:28 Mindfulness and EQ used in the hiring process. 06:30 Recognizing emotional stress in law enforcement is crucial. 10:15 Curious about police-community interactions in Columbus. 14:07 Police work requires controlled interaction with the public. 18:11 Appreciate integration, accountability, and mindfulness in interactions. 21:26 Senior leader surprises with personal health revelation. 24:56 Focusing on others can help solve issues. 26:20 Creating a safe and impactful community through EQ. 29:58 Recognize and address personal biases in work. 32:41 Inability to manage emotions leads to empathy. 37:46 Empathy for first responders in difficult situations. 39:55 Suppress feelings, speak up, offer support, adapt. 42:28 Advice for police chiefs on EQ adoption. 46:03 Tools to simplify daily challenges, and minimize program mindset. 48:41 Recognize emotions in the organization and use them. 52:00 Road rage leads to deadly freeway shootings.  Jeremy Jensen is a trailblazer in the field of law enforcement leadership training. In 2018, he recognized the importance of emotional intelligence (EQ) and made it his mission to incorporate it into law enforcement training. Before this, he had experience in personal empowerment and other areas, but it was...

The Power of EQ in Law Enforcement

In this episode, Eric Pennington hosts Rachel Scott, a senior UX designer at Buckeye Innovation. Rachel is also a passionate world traveler who aims to visit every country on the planet. Both Eric and Rachel discuss the importance of embracing adventure, challenging perspectives, and living intentionally in both personal and professional aspects of life. Top Takeaways  1. Embracing different perspectives: Rachel Scott's extensive travels and exposure to diverse cultures have influenced her design work and thought processes, highlighting the value of embracing different perspectives to foster creative problem-solving and innovation. 2. Challenging societal structures: Rachel and Eric agree that ideas of certainty, safety, and security are illusions and discuss the impact of societal structures as illusions that people buy into, prompting listeners to consider questioning and reevaluating established norms. 3. Personal growth through adversity: Rachel shares experiences of being stranded on Socotra and navigating dangerous trips, emphasizing the transformative power of difficult experiences in building confidence and resilience, offering inspiration for personal growth through adversity. 4. Intentional living and life transitions: Rachel's transformation after a divorce led her to prioritize joy, passion, and intentional living, prompting reflection on how life transitions can inspire individuals to reevaluate their goals and redefine success. 5. Continuous self-challenge: Both Eric and Rachel emphasize the value of continuously challenging oneself and pushing beyond comfort zones, encouraging listeners to seek personal and professional growth through ongoing self-challenge and exploration. 6. Impact of early experiences: Rachel's early exposure to different cultures, including visiting the Dachau concentration camp at a young age, demonstrates the profound impact of early experiences on shaping one's perspective and values. 7. Reevaluating success and fulfillment: Rachel's shift in perspective on Western values and success during her year-long trip prompts reflection on reevaluating personal definitions of success and fulfillment, encouraging listeners to consider broader perspectives beyond societal expectations. 8. Embracing change and uncertainty: Eric and Rachel discuss the inevitability of change and the importance of embracing it, drawing parallels to adapting to fluctuating weather conditions and the suspense of movies, offering a reminder to embrace change as an opportunity for growth. 9. Dispelling misconceptions about "unsafe" places: Rachel's experiences of finding hospitable people in places often labeled as dangerous challenge misconceptions, emphasizing the importance of seeking authentic experiences and reframing perceptions of off-the-beaten-path destinations. 10. Intersecting life and career goals: Rachel's emphasis on aligning her work with her life goals, focusing on serving the community and underserved individuals, offers inspiration for individuals seeking to integrate their professional endeavors with their values and aspirations. Memorable Moments 00:00 Twist: Discuss travel goals and exotic destinations. 04:42 Nervous about Kabul, interaction with locals limited. 08:49 Adventurous, curious person with an active mind and body. 13:38 Year-long remote work and travel in 12 countries. 17:41 America's competitive mindset and dangerous places are discussed. 18:31 Stranded tourists on disputed Yemen island conflict. 22:44 Pushing beyond comfort for a healthy brain this year. 27:52 Money isn't a motivator. Alignment with life goals is more important. 31:00 Divorce led to self-discovery and travel. 34:43 Reflect on your life and make changes. 37:41 Embracing uncertainty and overcoming challenges with curiosity. 40:27 Preparing for...

The Art of Active Listening

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