Join Daniel Rayner and Shruti Sood, process improvement and transformation leader, as they chat about various BPM approaches. How do you involve Senior Management and successfully embark your BPM journey, what are the key figures they want to know about and how do you overcome obstacles and resistance in the workforce? They explore the BPM differences between Europe and Australia and discuss why fun is an important element of a successful BPM journey. Don't miss how Daniel and Shruti are discussing the art of BPM.