Americans aren’t just unhappy at work; they’re quitting their jobs at record levels. So, how can you battle employee turnover and create a more engaged and loyal workforce? In this episode we interview Heather Younger, the founder of employee engagement and leadership development firm Employee Fanatix, and hear about her new book called The Art of Caring Leadership. She argues that if you are looking for increased productivity, customer satisfaction, employee engagement, and employee loyalty, you need to be more deliberate about listening to - and caring for - your employees. "Stand out as an organization that employees can’t wait to help grow - and don't want to leave.”