Welcome to OnBrand! In this episode, join host Sarah Grace McCandless as she speaks with acclaimed customer service and experience expert Shep Hyken, about the difference between “like” and “love” when it comes to brand relationships and how to create lasting connections that ensure repeat customers and encourage them to become long-term brand advocates.

Welcome to OnBrand! In this episode, join host Sarah Grace McCandless as she speaks with acclaimed customer service and experience expert Shep Hyken, about the difference between “like” and “love” when it comes to brand relationships and how to create lasting connections that ensure repeat customers and encourage them to become long-term brand advocates.

The Art of Creating Brand Advocates With Shep Hyken

OnBrand  features a closer look at brands through the lens of the consumer, focusing on their desire for true connection with companies across all stages of the journey. Join host Sarah Grace McCandless for interviews and insights on which brands are getting it right and how other organizations can learn from these examples to strengthen, grow, and rise with authenticity.

Business

Marketing

OnBrand features a closer look at brands through the lens of the consumer, focusing on their desire for true connection with companies across all stages of the journey. Join host Sarah Grace McCandless for interviews and insights on which brands are getting it right and how other organizations can learn from these examples to strengthen, grow, and rise with authenticity.

Share The Art of Creating Brand Advocates With Shep Hyken

Sign up to save your podcasts

The Art of Creating Brand Advocates With Shep Hyken

The Art of Creating Brand Advocates With Shep Hyken