As a new leader, Ms Dava is learning how hectic things can get when you're trying to herd cats! Chief suggests that she delegate more. She agrees. But how? Cheif suggests four areas to consider: Trust, Competence, Observation, and Agreement. They share some thoughts on what those terms mean and how to apply them. Chief challenges Ms Dava to assess how she does in each of those areas to continue to grow as a leader.