In this episode of the Support Worker Store Podcast, host Sarah dives into the often-overlooked but crucial process of exiting NDIS participants from services. Learn why a thoughtful and respectful exit can be as impactful as a warm welcome, how it aligns with participants' evolving goals, and why investing in retention is vital. Sarah shares personal insights on why participants sometimes return after leaving, realizing the true value of quality care. Tune in for practical tips on maintaining high standards of care throughout a participant's journey and ensuring positive, well-supported transitions.