What does it take to build a successful BPO company? How successful are you with your agents?

The Art of Human Interaction: Lessons on Empathy and Assertiveness with Richard Blank l EP19. Abeg Vex Podcast.


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Abeg Vex Podcast

We are engaging in candid conversations without judgment. Make we gist!

Step into a world of candid conversations, unfiltered opinions, and uproarious laughter with the "Abeg Vex!” Podcast. 

This podcast is your ultimate escape from the mundane, a sanctuary where no topic is off- limits.


Abeg Vex Nation – a community of listeners who have discovered the therapeutic power of a good old-fashioned rant.


In this episode of the Abeg Vex Podcast, Idongesit Obeya and guest Richard Blank dive into the art of communication and building meaningful human connections. They explore topics like cultural nuances, mindful interactions, and the importance of empathy in relationships. Richard shares insights from his cross-cultural experiences, highlighting how respect and attentiveness can help navigate diverse environments.


Listeners are encouraged to reflect on their communication styles and how to balance assertiveness with kindness. This inspiring conversation is a reminder to cherish connections, embrace curiosity, and remain open to learning from one another. #CommunicationSkills #EmpathyMatters #HumanConnection


 CHAPTERS:

00:00:04: Introduction

00:00:11: Welcoming Richard Blank

00:00:49: The Essence of Communication

00:02:34: Mindfulness in Conversations

00:07:09: Influence of Cultural Nuances on Communication

00:11:56: Adjusting to New Cultures

00:16:22: Judgments Based on Appearances

00:20:01: Building Meaningful Connections

00:24:18: Handling Negative Interactions

00:30:03: Closing Reflections and Lessons



https://youtu.be/AfZtvn3ovDI

https://youtu.be/5SBIUjAJT-M

https://youtu.be/qegoKmsWWyE

https://youtu.be/Fa1hOk2Sfo8

https://youtu.be/5zvNVAZpO14



Richard Blank hired bassist Garry Gary Beers of INXS. 

https://www.youtube.com/watch?v=ieGjN5H4xPQ


Idongesit Obeya, Abeg Vex Podcast, Richard Blank, Costa Rica's Call Center, Outsourcing, Telemarketing Call Centre, BPO, Nearshore Contact Center, Sales, Entrepreneur, B2B, Business, Podcast, Gamification,Leadership, Marketing, CX, Guest, Money, B2C education, BPO trainer,call centre, contact centre, contact center,trend, trending

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What does it take to build a successful BPO company? How successful are you with your agents?By richard blank