Love means never having to say you’re sorry, right? Not according to our featured guest Dr. Jennifer Thomas, co-author of the critically acclaimed book, The 5 Apology Languages. Instead, she tells host Pat Barbarito, the ability to offer a heartfelt apology, using an individual’s preferred communication style, can result in an even deeper connection with those most important to you.  

In this episode, Pat and Jennifer explore those five elements of a sincere apology, and emphasize that, without the ability to acknowledge mistakes and express regret, the future of your relationships – romantic, platonic, professional, familial, etc. – could be in jeopardy. 

Conversation highlights include:

• The purpose of an apology
• Why it is so hard to apologize
• The danger of over-apologizing;
• The best lead in for any apology;
• Why words alone may not be enough;
• Phrases to avoid when asking for forgiveness;
• The power of posing the question: Will you forgive me?;
• Why apologies in the workplace are essential to creating a successful corporate culture;
• What to do when feel obligated to apologize, but you don’t think you’re in the wrong, and so much more!

BONUS: What’s YOUR apology language? Take The Apology Language™ Quiz to better understand what you need to hear or experience to accept the sincerity of an apology. Share the quiz with your partner, family, colleagues, and friends!

ADDITIONAL READING: Want to focus on increasing teamwork, resolving conflict, and building trust in the workplace? Check out Making Things Right at Work, co-authored by Gary Chapman, Jennifer Thomas, and Paul White. 

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