What if the consultation was the most powerful treatment of all?

In this episode of Conversations in Aesthetics, we sit down with Dr Sophie Shotter-multi-award-winning aesthetic doctor, educator, and President of BCAM-to explore why the consultation is the true cornerstone of every patient journey. Sophie shares how authenticity, trust, and clarity can transform a consultation from a formality into a lifelong relationship.

From the power of listening and honesty, to managing expectations, to weaving in skincare and technology such as Aura 3D imaging, we dive deep into what makes consultations both clinically rigorous and deeply human. This isn't about selling treatments-it's about creating connection, confidence, and care that lasts for years.

What You'll Learn

- Building Trust: Why authenticity and honesty lay the foundation for long-term patient relationships.

- Consultation Skills: How structure, confidence, and style can turn a conversation into a lifelong journey.

- Skincare & Technology: Practical ways to integrate at-home products and imaging tools without overwhelming patients.

Sophie's wisdom reminds us that the consultation isn't just the first step-it's the defining moment that sets the tone for everything to follow.

This episode was bought to you by AestheticSource, researched, planned, and created by Elly Makinson and produced by Urban Podcasts.