Internet cafe owners can monitor the activity on open WiFi hotspots. Whether or not they take the time to do it is another story!

Think a VPN makes online banking safer? Banking is already protected by strong encryption, but a VPN adds a twist. I’ll explain what’s really protected, what isn’t, and where the real risks lie when you bank on the go.

With USB-A and USB-C, things have gotten simpler, but not always obvious. I’ll walk you through what cables really do, how devices and chargers “talk,” and why missing charger blocks isn't a big deal.

Worried that staying signed in leaves you open to hackers? I’ll explain why your router, firewall, and smart habits protect you, what the real risks to your accounts are, and the simple steps you can take to stay safe online.

Possibly being labeled a spammer is another reason not to forward political and other emails. Do it enough, and your normal email may not get delivered.

Worried you need a new rescue disc every time your backup program updates? Relax. I’ll explain when it matters, why it usually doesn’t, and how you can get one at the last minute.

Think those old files on your hard drive are gone forever? Maybe not. I’ll walk you through what affects your chances of recovery, the tools you can try, and why sometimes, it all comes down to luck.

If your computer refuses to start, the problem might be the Master Boot Record (MBR). Fixing it isn’t as scary as it sounds. I’ll show you how to use Windows’ built-in Startup Repair and a couple of handy command-line tools to get your machine running again.

Accidentally run or opened something suspicious? We've all done it. I’ll walk you through the options from scans to resets, and consider what to learn from the experience.

What’s the difference between your email service, account, address, and program? I'll break it down so you’ll know what each term means, why it matters, and how not to get tripped up next time you want to change your email or ask a question.