On Education with Mark and John

The Backbone of Every School: Shining a Light on Support Staff


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Note: Audio shifts at 16:10 - we will continue to try and do better. Sorry.

Show Summary:
In this episode, Mark and John focus on the unsung heroes who keep schools running every day—support staff. From custodians and maintenance crews to administrative assistants, IT specialists, and instructional aides, they discuss the critical roles these professionals play in creating a safe, welcoming, and functional environment for students and staff.

They share stories of the people behind the scenes, highlight how much these roles shape school culture, and explore why it’s time for schools to give support staff the recognition they’ve long deserved. It’s a conversation about gratitude, respect, and the people who make it all possible.


Show Notes: Key Topics


  • The wide range of roles that support staff fill in schools

  • How these team members shape school climate and culture
  • Personal stories of support staff who made a lasting impact
  • Why recognizing and respecting support staff is a leadership priority
  • A reminder that great schools run on more than instruction—they run on community

  • Connect with Mark:

    • ⁠⁠⁠Instagram⁠⁠⁠

    • ⁠⁠⁠LinkedIn⁠⁠⁠

    • ⁠⁠⁠Website⁠⁠⁠


    Connect with John:

    • ⁠⁠⁠Instagram⁠⁠⁠

    • ⁠⁠⁠LinkedIn⁠⁠⁠


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    Intro and Outro Music:

    "Dreamer" Kevin MacLeod (incompetech.com) Licensed under Creative Commons: By Attribution 3.0 License http://creativecommons.org/licenses/by/3.0/

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On Education with Mark and JohnBy mncnuge