The temporary housing landscape is evolving as insurance agencies increasingly view RV housing as a viable solution for displaced families, creating both opportunities and challenges in maintaining exceptional service while managing costs.

• Education around on-site housing options is improving among insurance partners
• New competition entering the market doesn't necessarily translate to quality service
• Maintaining exceptional service requires proper staffing and infrastructure
• Volume can beat margin when building a sustainable business model
• Taking a Chick-fil-A approach of being potentially "over-employed" to ensure quality
• Balance between cost efficiency and exceptional service requires strategic thinking
• Flexibility in pricing sometimes necessary to help families with limited coverage
• Empathy is essential when working with people who have lost everything
• Hiring team members who genuinely care about people is critical
• No business is perfect, but attention to detail minimizes preventable mistakes

If you're an insurance partner looking for reliable temporary housing solutions for your policyholders, reach out to learn how we can provide both exceptional service and competitive pricing.