This episode details the unsettling experience of an individual seeking housing through Family Promise and their subsequent interactions with Caleb, the leasing agent and son of the organization's director. The narrative highlights discrepancies in the apartment assignment, concerns about high rent due to faulty windows, and the failure to receive promised rental assistance. Caleb's initially friendly demeanor shifted to inappropriate familiarity, including entering the tenant's apartment without permission and boasting about his family's influence. The account suggests a potential exploitation of vulnerable individuals seeking assistance, blurring the lines between support and control within the housing process.