The Best Boss - Presented by Diane Scott

Former Chief Digital Officer Geert Van Mol didn't lead a banking digital transformation with a playbook; he did it with Music Thinking. 

In this episode, Geert breaks down the five-step model he used to build one of the world's top mobile banking apps, drawing parallels between how great bands create and how great leaders lead. Diane and Geert cover why listening is the most undervalued skill in business, how "digital transformation" has become a barrier word, and why orchestration leadership matters more than ever in the age of AI.  Learn more about Geert here: https://www.wearerebelrebel.be/

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What makes company culture more than a buzzword? In this episode of The Best Boss Podcast, Diane Scott talks with Josh Levine, author of Great Mondays, founder of Great Mondays, and host of Great Mondays Radio. For over 15 years, Josh has guided leaders in creating meaningful and sustainable cultures that attract and retain top talent.

Josh shares why culture is not a one-time initiative but a business skill that must be nurtured like finance or operations. He explains how purpose beyond profit helps employees stay engaged, and why the best bosses give people freedom within guardrails so they can make great decisions.

If you’re a leader seeking to inspire your team and cultivate a lasting culture, this conversation provides practical steps and a fresh perspective on how culture, purpose, and leadership intersect to create workplaces that people love.

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Disruptive employees can deliver results while quietly harming trust, morale, and performance. In this Best Boss episode, Diane Scott shares a practical three-step process leaders can use to turn disruption into constructive impact. Learn how to take full ownership, replace trigger-driven reactions with intentional responses, and repair relationships so that culture and performance improve together.

What you will learn

• How to spot subtle disruptive behaviors that erode psychological safety
• When to coach instead of defaulting to termination
• A three-step turnaround: ownership, triggers to responses, relationship repair
• What leaders own versus what employees own
• How early intervention protects culture and retention

Who this is for
Executives, senior leaders, HR and talent leaders, and managers responsible for culture, retention, and team performance.

Learn more or work with Diane at https://dianescottinc.com

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Learn more about Diane: Diane Scott, Executive Coaching

Disruptive employees can deliver results while quietly harming trust, morale, and performance. In this Best Boss episode, Diane Scott shares a practical three-step process leaders can use to turn disruption into constructive impact. Learn how to require full ownership, replace trigger-driven reactions with chosen responses, and repair relationships so culture and performance improve together.

What you will learn

• How to spot subtle disruptive behaviors that erode psychological safety
• When to coach instead of defaulting to termination
• A three-step turnaround: ownership, triggers to responses, relationship repair
• What leaders own versus what employees own
• How early intervention protects culture and retention

Who this is for
 Executives, senior leaders, HR and talent leaders, and managers responsible for culture, retention, and team performance.

Work with Diane
 Learn more at https://dianescottinc.com

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Learn more about Diane: Diane Scott, Executive Coaching

In this episode of The Best Boss Podcast, Diane Scott sits down with Dr. Katherine Meese, a nationally recognized expert in organizational behavior and co-author of The Human Margin: Building the Foundations of Trust with Quint Studer. Dr. Meese is reshaping the future of healthcare leadership by bringing science-backed insights to one of the most critical aspects of organizational success: trust.

Together, they explore why trust is not only foundational to performance, but also to wellbeing and retention. Dr. Meese shares groundbreaking research on the “middle management trust gap,” why cohesion and communication across all levels of leadership matter, and how leaders can rebuild trust once it’s been lost. From practical strategies like clarifying expectations to developing leaders for competence, this conversation offers actionable steps for anyone seeking to become the kind of boss people want to follow.

She also shares the story of her own best boss, the late Chuck Stokes, and what made his leadership unforgettable. His example echoes the number one trait identified in Diane’s research: the best bosses believe in their people and bring out strengths they didn’t know they had.

Whether you’re leading in healthcare or any other industry, this episode will inspire you to think differently about trust, leadership, and legacy.

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What if the best way to take care of patients is to stop putting them first? In this episode of The Best Boss Podcast, Dr. Britt Berrett, former hospital CEO, national speaker, and co-author of Patients Come Second, shares why prioritizing your team is the true foundation of exceptional healthcare.

From turning around toxic work environments to redefining what it means to be a "best boss," Britt explains how leaders can inspire trust, push teams toward excellence, and celebrate success in ways that truly matter. He also reflects on his own “best boss” and the lessons that shaped his career.

Whether you’re in healthcare or leading in any industry, this conversation will challenge you to rethink leadership and remind you that great outcomes start with great teams

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Storytelling isn’t just for entertainment — it’s a leadership essential. Emmy-winning storyteller Corey Rosen joins Diane Scott to reveal how leaders can use simple storytelling structures to connect, inspire, and drive results. From turning anecdotes into compelling narratives to amplifying quiet voices within your team, this conversation offers actionable tools for leaders at any level. Discover why listening is as important as telling, and how story-based communication can help you become the best boss.

🔗 Share what made your boss the best boss with one word here!  https://dianescottinc.com/one/

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How can leaders break the cycle of silence and create workplaces where every voice matters?

In this episode of The Best Boss Podcast, Diane Scott sits down with Elaine Lin Hering, author of Unlearning Silence: How to Speak Your Mind, Unleash Talent, and Live More Fully. Together, they explore how silence takes root in organizations—and how the best bosses foster environments where people feel safe, seen, and heard.

💡 You’ll hear practical strategies to:

• Recognize and unlearn silence as a leader
• Create communication spaces that truly include everyone
• Use awareness and small changes to unleash talent

📘 Get Elaine’s book: https://www.amazon.com/Unlearning-Silence-Speak-Unleash-Talent/dp/0593653602

💬 Share what made your boss the Best Boss: https://dianescottinc.com/one/

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In this episode of The Best Boss Podcast, Diane Scott talks with Dr. Sandy Fiaschetti, founder of Lodestone People Consulting, about the intersection of leadership, business strategy, and behavioral science.

Sandy works with private equity firms and their portfolio companies to align leadership teams and accelerate value through people. She shares how the best bosses create trust-based environments, set clear frameworks, and empower others to succeed, without losing control.

With real stories and practical insights, this episode is a must-listen for leaders in fast-paced, high-stakes environments who want to lead with confidence and impact.

Topics Covered:

• Why structure helps unlock creativity and trust
• The balance between vision, guidance, and autonomy
• How great bosses empower without micromanaging
• Sandy’s personal story about the boss who changed her life

💬 Share your one word or sentence that made your boss the BEST BOSS: https://dianescottinc.com/one/

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What causes good people to become bad bosses? In this thought-provoking episode, Diane Scott welcomes Jamie Woolf, former Director of Culture at Pixar and current CEO of Creativity Partners.

Jamie shares how leaders can unintentionally drift into negative patterns due to what she calls “power blindness.” Drawing on decades of coaching experience and her work at Pixar, Jamie unpacks how self-awareness, curiosity, and consistent feedback are essential to keeping leadership on course.

If you’ve ever wondered why leadership can get lonely at the top—or how to ensure you’re staying true to your values—this episode offers honest, practical guidance.

Topics Covered:

• How power distorts perception and weakens feedback loops
• Simple ways to build a trust map and seek real input
• What Jamie learned from Ed Catmull and Pixar’s creative culture
• Her own best boss story—and what made it unforgettable

💬 Share your BEST BOSS moment at https://dianescottinc.com/one/

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Learn more about Diane: Diane Scott, Executive Coaching