Klokta

The best Incident Commanders might not be where you think


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The Incident Commander is a powerful role in the world of Incident Management that is traditionally filled by senior engineers and engineering managers. But have you ever considered that maybe you should be casting your net a bit wider when it comes to staffing that role?

  • Original blog post
  • Pagerduty Training Materials
  • Example Root Cause analysis from AWS
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    KloktaBy Colm Doyle