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Operations is almost an entirely 'behind the scenes' function for your average SaaS company. Projects in this space invariably touch 'live' environments where people are working and downtime is extremely limited or prohibited, depending on the system. The result is that most of the best moves happening in your ops ecosystem are nearly invisible to anyone outside the team, much less the company. This makes it easy for companies to undervalue operations on the whole. 

In this episode I ramble a bit about these invisible projects, the impact on organizations, and the simple plan to improve that visibility and recognize your ops pros for the value they bring (hint: you just ask and share - boom! Saved you 7 minutes...) 

Thanks for coming along. Let me know what you think over on LinkedIn (www.linkedin.com/in/aaronhowerton) 

Aaron Howerton
www.linkedin.com/in/aaronhowerton
www.partneropspartner.com