In this episode, Elias Mercer breaks down why so many organizations get stuck at Level 2 BI maturity—where dashboards exist but decisions don’t. He explains the five levels of BI maturity, common causes of the plateau (ownership ambiguity, data literacy gaps, dashboards treated as products), and practical steps to move forward: redefine BI as a decision function, create cross-functional squads, set an operating rhythm, train for data literacy, and measure decision quality. AI’s rapid rise will widen the gap between mature and immature BI programs, making decision intelligence a core leadership skill.

Listen for clear, actionable guidance on turning analytics from a reporting function into a capability that drives measurable business impact.