Tony Vargas has worn many hats according to his resume but the one consistent theme is being passionate for hospitality & service. In his current role as Director of Workplace Strategy for Sprinklr, he’s made it his personal mission to deliver joy at scale through workplace services.  Tony provides his insight on how company culture has a direct impact on workplace strategy; And how he’s tasked employees to ensure “every interaction ends better than when it started”. Sprinklr is a customer experience management software company based in NYC with 25 offices in 15 countries.