The Big Picture by Iron Pillar

The Big Picture with Sreevathsa Prabhakar (CEO, Servify) Part 2


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Sree is a "force of nature" disrupting the post sales service and  insurance business globally, initially for mobile phones. Servify is the  exclusive partner for Apple and Samsung for their Apple Care and  Samsung Care warranty programs. Sree has an incredible combination of  humility, brilliance and aspiration. He wants to create the largest post  sales, insurance tech company in the world. And he is well on his way.  He talks about his journey as a new hire working for an India consumer  goods company to serial tech entrepreneurship. How he was influenced by  his family and how people are the most important ingredient in any  venture. He talks about "opportunity in adversity", especially having to  overcome headwinds during the pandemic. The other driver for him is the  concept of authentic "partnership" which he has with the mobile OEMs  like Apple and Samsung. While investors often struggled to understand  his business, he eventually let the company performance drive home the  opportunity, and now investors are lining up. Keywords: grit,  persistence, iphone, apple, samsung, warranty, insurance, lifecycle,  humility

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The Big Picture by Iron PillarBy Mohanjit Jolly