Episode 12 | The Blitz Break 🎙️

This week on The Blitz Break, hosts Phil Rasmussen and Buzz Howard sit down with Michelle Kinkaid, owner of Kinkaid Insurance Services, for a powerful and inspiring conversation that blends resilience, innovation, and a few hilarious insurance stories.

From her early days as a makeup artist to becoming a trusted insurance professional after the loss of her husband, Michelle shares her journey of rebuilding, learning, and leading with authenticity. She opens up about how AI tools are helping her stay efficient while still creating personal connections with every client, proving that technology can enhance, not replace, the human touch.

In this episode, we dive into:

💪 Michelle’s incredible career transformation and lessons learned along the way

🤖 How she’s using AI to personalize service and streamline her business

🚗 The surprising ways customers are adapting to changes in the insurance world

🐻 A few unforgettable insurance mishaps, including a car break-in by a bear!

Whether you’re navigating big life changes, growing your business, or just love stories about grit and gratitude, this episode is packed with wisdom, warmth, and plenty of laughs.

👉 Like what you hear? LIKE, SUBSCRIBE, and share your favorite takeaway in the comments!

Chapters

00:00 Introduction & Guest Michelle Kincade

05:12 Transition to Insurance Industry

07:25 Challenges in California Insurance Market

11:06 Building an Independent Insurance Agency

28:47 Social Media Success & Teaching Others

40:32 Insurance Coverage Stories & Lessons

1:01:15 Working with Real Estate Partners

1:10:31 Market Updates & Closing Thoughts