Do you have any ideas on how to have the ability to manage a client-customer relationship and understand the value of what they will receive through marketing? Are you at a point where you and your team want to grow your field of business?

Welcome to the Rehab to Wellness B.O.S.S. Podcast! I'm your host, Kim Nartker, PTA. In this week's episode, I am joined by Jerry Durham. Jerry Durham believes that there is true magic in the relationship you build with your Client/Patient. The simple path to business success is learning how to engage the new Healthcare Consumer! Inspiring and empowering your employees to create memorable Patient Experiences through a complete understanding of YOUR individual patient lifecycle and precisely how to move your patient through it is the key to your ultimate business success! Jerry will share his methods on how he helps new practice owners quickly launch a thriving business in their area. This is a very actionable session where he will talk about his strategies and processes that have worked for years.

We will touch on such topics as:

• The only time it is about money is in the absence of value. In the lack of value, people will devote themselves to cash.
• The most significant impact is what you do with your potential patient-client customers before they arrive at your business.
• Clients want an expert who will tell them their problems and give them a plan for their journey back to the solution they desire.
• If you get into the first call and make that part of the value, price becomes less of an issue.
• You can refine your clinical skills and gain more confidence in the clinic, but don't try to grow with it simultaneously.
• How to manage one client through their life cycle within their business so they can replicate it thousands of times over across hundreds of employees
• It only takes one successful customer-client patient to grow your business.
• Everybody on your team impacts the client-patient outcome.
• You must understand who you are serving and who your actual customer is,
• Understand where you will build the process to create the system and hire the best people for each role.  

Reach Out to Jerry:

Website: https://jerrydurhampt.com/

Instagram: @jerrydurhampt

Facebook: www.facebook.com/JerryDurhamPT

Reach out to Me:

If you're ready to join our community and start, build and grow your Wellness Business and would like to know more about our Program Book a call with us Here!!!

Get YOUR FREE WELLNESS BUSINESS SUCCESSFUL START-UP CHECKLIST HERE!

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Website: https://thestretchmobilitycoach.com/beacoach/

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