Why create a business when you could create a platform for others to build businesses upon? That's what Beeline Bikes' co-founder Peter Buhl did by launching their mobile bike repair vans as a franchise system. Originally conceived as a multi van operation around their home territory, they quickly figured out that the best way to scale was to bring in owner/operators and franchise the concept. Here's his story, which is full of great ideas for keeping your customers, whether they're franchisees or not, by treating them right and making their lives as easy as possible. For full show notes, links and more, check out TheBuildCycle.com!