In this episode, Secretary Melanie Griffin of the Department of Business and Professional Regulation joins Ryan and John at the FHBA Fall Conference to discuss her journey to becoming a state agency head, the challenges she faced in building trust within the department, and the initiatives being implemented to combat unlicensed activity in Florida. She highlights the expansion of law enforcement capabilities, modernization projects, and the importance of community engagement in ensuring a safe and regulated environment for businesses and residents alike.