On this episode the show spotlight’s Geoff Delisio, Senior Vice-President at Berkshire Hathaway, Specialty Insurance, where he focuses on underwriting, surety and subcontractor default insurance. Geoff shares tips woven into the art of underwriting which include:

a. Ask a lot of questions, and understand the underlying need of the customer

b. Avoid groupthink

c. Be humble, allow yourself to be wrong, bond with clients over it, and redirect

Through a dynamic analogy, Geoff compares underwriting to snowflakes: Each deal is similar, but pretty unique. He explores the pros and cons with big data and shares BHSI’s experience working on international underwriting and the nuances associated with non-domestic claims and discusses their vast service offerings.

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