Summary

In this episode of Ascendle Unscripted, Michael Cinquino, Jason Ling, and Clint Edmonson delve into the emerging topic of Agentic AI. They explore its definition, implications for businesses, and how it differs from generative AI.

The conversation covers the technical aspects of Agentic AI, its potential to revolutionize search engines, and the importance of understanding customer ownership in a digital landscape.

The guests share real-world applications of Agentic AI in various industries and discuss how organizations can start implementing this technology to augment talent and improve efficiency. The episode concludes with insights on the future of AI and the need for governance as the technology evolves.

Takeaways

• Agentic AI is a digital helper that can multitask.
• It represents a shift from manual workflows to learning engines.
• The future of search is moving from results to direct answers.
• Executives need to consider who owns the customer in a digital transaction.
• AI agents will change the economic model of how we find services.
• Real-world applications of Agentic AI are already being implemented in companies like Moderna and United Health.
• Organizations should look for ways to augment talent with AI rather than replace it.
• Low-code and no-code platforms are making it easier to experiment with AI.

• Reduction of friction in processes will create new opportunities for businesses.

Chapters

00:00 Understanding Agentic AI

07:57 The Shift in Search Dynamics

12:32 Implications for Executives and Product Teams

19:17 Real-World Applications of Agentic AI

26:17 Augmenting Talent with AI

35:04 Final Thoughts and Future Directions