Managing conflicts is one of the most important life skills that you can acquire. It allows us to live harmoniously with the people we work with and sometimes, the people we live with. Training people on how to become better at resolving conflicts before they escalate requires someone who is passionate and experienced.

For leaders and their teams, this is a skill that they must possess to enrich their work experience and heighten engagement. The field of conflict resolution has been one of the biggest enablers to business by providing arbitration services and increasing fulfillment in the work environment.

Today, I’m joined by good friend Brenda Hooper, founder and Principal at Discussions by Design Training & Coaching Services. She helps leaders and their teams by strengthening their communication and conflict management skills. She’ll share with us how she started her business and some of the lessons she learnt along the way.

Tune in to episode 14 of The Brand Therapist and learn about the important business of conflict management.

In This Episode You Will Learn:

• Brenda’s childhood experiences and how they shape what she does today (00:49)
• What Brenda’s brand is all about (05:16)
• What held her back from starting her business (09:51)
• Her mentors and how they have helped her (11:58)
• Some of the lessons she learnt along her journey (20:53)

Connect with Brenda

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Let’s Connect!

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