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On today's episode of The Business Game, we're sitting down with Carmen Williams, founder of Global Teams, a virtual assistant and remote staffing company that has built a team of more than 125 people across the Philippines and South Africa.
With a background in science, starting university at 16, completing honors in fetal lung development, and spending a decade in healthcare strategy and compliance — Carmen knows firsthand that business growth requires letting go.
After her mum was diagnosed with a terminal illness, Carmen walked out of her perfectly good job the same day she decided to leave, started a business as a single parent with two kids, and within six months had hired her first virtual assistant — a decision that landed her a $60,000 contract within a month.
Her philosophy is simple but radical: learn enough to delegate, build trust without spy software, and protect your energy like it's the only currency that matters, because for business owners, it is.
Let's dive in,
with Carmen Williams:
If you're a founder, business owner, or service provider who is drowning in work, scared to delegate, wondering where AI fits in without losing the human touch, or simply exhausted by the cult of busyness, this episode is packed with honest reflections, practical delegation frameworks, and hard-won wisdom from someone who built a 125-person global team from a hospital room.
Connect with Carmen Williams:
Website: https://globalteams.com.au/
LinkedIn: https://www.linkedin.com/in/carmenwilliamsau/
Support the show
Thank you for listening to The Business Game, where real founders break down the real levels of business.
Whether you're building at Level 1 ($0–$1M) or scaling through Level 6 and beyond, this show is designed to help you understand exactly where you are, and what it takes to level up.
If you enjoyed this episode, please subscribe, follow and leave a review. It helps more founders find the roadmap.
For full episodes, level breakdowns and behind-the-scenes content, follow us on YouTube, TikTok, LinkedIn, Facebook and Instagram.
Want to identify your level or learn more about The Business Game framework?
Visit www.thebusinessgamegroup.com
It's time to Level Up!
We’ll see you at the next level.
Send us Fan Mail
On today's episode of The Business Game, we're sitting down with Sarabpreet "SP" Singh, founder and principal consultant of Bhani Consulting, a Perth-based digital transformation and ERP consultancy helping organisations make better technology decisions without being tied to any particular vendor. With more than 16 years of experience across local government, aged care, not-for-profits, and Aboriginal corporations, SP has built a vendor-agnostic practice where doing the right thing sometimes means walking away from revenue and where the work comes when it's ripe, not when you chase it.
Let's dive in,
with SP Singh:
Why SP named his company after his daughter
The "entrepreneurial seizure" that started it all
Discovering you can sell after years of believing you couldn't
How much you don't know — and why that's a gift
Why boredom is actually a growth strategy
Vendor-agnostic: independence as a competitive advantage
When doing the right thing costs you revenue
Trust: the real value proposition no software can replace
Defining client success beyond getting a system up and running
Building internal capability so the client doesn't depend on you
Visibility through writing, videos, and lunch & learns
"When the work is ripe": why chasing clients doesn't work
The founder's dilemma: working in vs. on the business
Letting go: why SP isn't ready for others to represent the brand yet
Trust signals: books, panels, and the credibility that compounds
Building a strategic ecosystem, not just a client list
Trusting the process when you feel stuck and alone
Hukam: the spiritual practice of acceptance in business and life
Staying positive through exercise, family, and the right environment
Why work-life balance is a myth — and what to do instead
From Punjab to Perth: defining success on your own terms
It's not about revenue and numbers — it's about impact and change
How AI transformed a consultancy in 18 months (Claude, not Copilot)
The next chapter: building products and scaling beyond the founder
Why consistency in deep relationships is the key to winning clients
Quick-fire round: profitability over revenue, reputation over reach, and more
How SP defines winning the business game
If you're a founder, consultant, or service business owner who wants to understand what it really takes to build trust in a crowded market, balance client delivery with growing the business, and scale beyond the founder without losing what makes your work valuable, this episode is packed with honest reflections, practical lessons, and hard-won wisdom from someone building it in real time.
Connect with SP Singh:
Website: https://bhaniconsulting.com/
Blog: spsingh.me
Support the show
Thank you for listening to The Business Game, where real founders break down the real levels of business.
Whether you're building at Level 1 ($0–$1M) or scaling through Level 6 and beyond, this show is designed to help you understand exactly where you are, and what it takes to level up.
If you enjoyed this episode, please subscribe, follow and leave a review. It helps more founders find the roadmap.
For full episodes, level breakdowns and behind-the-scenes content, follow us on YouTube, TikTok, LinkedIn, Facebook and Instagram.
Want to identify your level or learn more about The Business Game framework?
Visit www.thebusinessgamegroup.com
It's time to Level Up!
We’ll see you at the next level.
Send us Fan Mail
On today's episode of The Business Game, we're sitting down with Shlomo Assa, chairman, president, and co-founder of Acclaro Medical, a US-made medical device company serving the aesthetic and anti-aging skin health market. With more than 40 years of experience in photonic technology, medical devices, and entrepreneurship, Shlomo has founded and sold four companies, helped triple Candela Medical's revenue in four years through product innovation and brand repositioning, and now leads a global business operating across the US, Europe, Asia Pacific, and the Middle East.
Let's dive in,
with Shlomo Assa:
Why "me too" is the enemy of every entrepreneur
The laser projector venture that was 15 years ahead of its time
Great technology without economics is just an expensive hobby
The tattoo economics lesson: why some markets have no money
The Cutera acne story: building $450M of machines nobody buys
Selling too early: the $10M exit that could have been $1B
"Money people think money is everything — it's the people"
Why the 2008 financial crisis cost him hundreds of millions
Geopolitical and economic conditions should not affect your business
The daily drama of managing high-commission sales teams
Hiring philosophy: interview your first 1,000 employees yourself
Building enterprise value: EBITDA multipliers vs. revenue multipliers
Why exceptional growth gets you 10x the valuation
What keeps a 73-year-old entrepreneur innovating
International expansion: "in every country, you need to be local"
"Close the store": the discipline of protecting your rest and clarity
90% is as good as perfect — don't chase the last 10%
Decision-making: ask for options, not black and white
"Entrepreneur is not a gambler — entrepreneur is risk-averse"
Focus on the economics of your solution before anything else
Quick-fire round: innovation vs. execution, speed vs. precision, and more
How Shlomo defines winning the business game
If you're a founder, entrepreneur, or business leader who wants to understand the difference between great technology and a great business, this episode is packed with hard-won lessons on valuation, economics, hiring, scaling globally, and the mindset needed to build a company worth hundreds of millions without panicking, gambling, or selling too early.
Connect with Shlomo Assa:
Email: [email protected]
LinkedIn: https://www.linkedin.com/in/shlomo-assa-b8ba8720/
Support the show
Thank you for listening to The Business Game, where real founders break down the real levels of business.
Whether you're building at Level 1 ($0–$1M) or scaling through Level 6 and beyond, this show is designed to help you understand exactly where you are, and what it takes to level up.
If you enjoyed this episode, please subscribe, follow and leave a review. It helps more founders find the roadmap.
For full episodes, level breakdowns and behind-the-scenes content, follow us on YouTube, TikTok, LinkedIn, Facebook and Instagram.
Want to identify your level or learn more about The Business Game framework?
Visit www.thebusinessgamegroup.com
It's time to Level Up!
We’ll see you at the next level.
Send us Fan Mail
On today's episode of The Business Game, we're sitting down with Derek Isaac, a business systems coach who helps general contractors and home builders bring structure, control, and accountability to growing construction businesses. After 20+ years in construction, contracting, and real estate investing, Derek has built a coaching program that fully systemizes general contracting companies from top to bottom.
Derek started as a contract framer who knew how to do the work but didn't know how to run the business. He spent years learning through trial, error, and expensive mistakes before building systems that transformed his own company and now dozens of contractors across multiple countries through Rapid Result Creators.
Let's dive in,
with Derek Isaac:
Why most construction owners build a business that traps them
Revenue vs. profit: the mistake quietly killing contractors
Why growth without systems makes everything worse
Not knowing your overhead margins
"Stay humble and lean on other people for advice"
The first systems every contractor needs: file management, financials, project management
Why "firefighting" is the default mode for most owners
Markup vs. margin: the silent profit killer
Job costing and the feedback loop most contractors don't have
Hiring philosophy: build the system first, then hire the person
Keeping a database of every applicant you've ever received
Owner dependency: what it actually costs beyond time
Designing your business around your life, not the other way around
Why you probably don't need $5 million to live your dream life
Strategic scaling vs. blind growth
The shiny object syndrome: why contractors jump into real estate too early
The one thing every contractor should do this week to create traction
"You're not gonna figure it out on your own, and why would you want to?"
What a truly well-run construction business looks like
If you're a contractor, trades business owner, or entrepreneur who feels stuck working IN your business instead of ON it, this episode is packed with hard-won lessons, practical frameworks, and a clear roadmap for building a company that works for you, not the other way around.
Connect with Derek Isaac:
Website: rapidresultcreators.com
LinkedIn: https://www.linkedin.com/in/derek-isaac/
Support the show
Thank you for listening to The Business Game, where real founders break down the real levels of business.
Whether you're building at Level 1 ($0–$1M) or scaling through Level 6 and beyond, this show is designed to help you understand exactly where you are, and what it takes to level up.
If you enjoyed this episode, please subscribe, follow and leave a review. It helps more founders find the roadmap.
For full episodes, level breakdowns and behind-the-scenes content, follow us on YouTube, TikTok, LinkedIn, Facebook and Instagram.
Want to identify your level or learn more about The Business Game framework?
Visit www.thebusinessgamegroup.com
It's time to Level Up!
We’ll see you at the next level.
Send us Fan Mail
On today's episode of The Business Game, we're sitting down with Timmi Stump, Chief Commercial Officer of Vesalius Longevity Labs, a company building the infrastructure for longevity and regenerative medicine from the ground up, pharmacy channels, a provider ordering platform, an elite clinic in Miami, and a telemedicine platform on the way.
Timmi spent 25 years in pharmaceuticals before jumping into integrative medicine six years ago. She's worked across CBD, lab services, pharmacy, and pharmaceutical manufacturing and she's bringing all of it together to build a company in a category that's moving faster than its own infrastructure.
Now Vesalius is going public, and Timmi is building a platform that takes longevity medicine from a gray market for elites to a compliant, accessible system for everyday people.
Let's dive in,
with Timmi Stump:
Why longevity medicine isn't about living to 150
What peptides actually are and how they work in your body
Why younger entrepreneurs should start optimizing now, not later
Building Vesalius from zero: no team, no playbook, no industry norms
Knowing what "bad" looks like and why that's the best competitive edge
The first 90 days: listening, sequencing, and finding the path of least resistance
The biggest mistake: supply chain, and what it cost the company
"Failure is not an option" the cost of not taking the leap
The pivot: from gray market to pharmacy model in two weeks
Running two commercial models (elite clinic + telemedicine) under one brand
Luxury funds the first version: how early adopters pay for mass-market access
Women in midlife: the most overlooked customer in longevity medicine
What peptides she actually takes (and the stacking protocols that work)
Tech integration: systems crashing, bringing everything in-house, and doing it right
"You only get one chance" why rushing to market costs more than waiting
Hiring philosophy: "your vibe has to vibe with my tribe"
What keeps her up at night as the company goes public
The future of longevity medicine in the next 10–15 years
The one message for a 45-year-old burned-out business owner
If you're a founder, entrepreneur, or business owner trying to understand longevity as a growth market, build a company in a regulated industry with no playbook, or figure out how to scale without losing quality, this episode is packed with hard-won lessons, practical frameworks, and a look at why your energy and vitality might be your biggest business asset.
Connect with Timmi Stump:
LinkedIn: https://www.linkedin.com/company/vesalius-longevity-labs
Vesalius Longevity Labs: vesaliuslabs.com
Peptual: peptual.com
Support the show
Thank you for listening to The Business Game, where real founders break down the real levels of business.
Whether you're building at Level 1 ($0–$1M) or scaling through Level 6 and beyond, this show is designed to help you understand exactly where you are, and what it takes to level up.
If you enjoyed this episode, please subscribe, follow and leave a review. It helps more founders find the roadmap.
For full episodes, level breakdowns and behind-the-scenes content, follow us on YouTube, TikTok, LinkedIn, Facebook and Instagram.
Want to identify your level or learn more about The Business Game framework?
Visit www.thebusinessgamegroup.com
It's time to Level Up!
We’ll see you at the next level.
Send us Fan Mail
On today's episode of The Business Game, we're sitting down with Mike Harley, a franchise systems specialist with decades of experience building and scaling franchise operations across the car rental, automotive, parking, and recreation industries, including taking a company public and building the largest used car sales franchise network in the US.
Mike is now bringing that expertise to the US pharmacy industry through Galt Phranchise™ System , helping independent pharmacy owners build more sustainable businesses through a proven franchise model that adds revenue streams, national brand support, and data-driven territory protection, without taking over their existing pharmacy operations.
Let's dive in,
with Mike Harley:
If you're a founder, entrepreneur, or healthcare business owner trying to understand how franchising could help you scale or you're an independent pharmacy owner watching your margins shrink and wondering what comes next, this episode is packed with practical frameworks, hard-won lessons, and a refreshing look at why the businesses that commit to a system today will own their market tomorrow.
Connect with Mike Harley:
LinkedIn: https://www.linkedin.com/in/mikeharley
Galt Phranchise™ System: https://galtfranchise.com/
Support the show
Thank you for listening to The Business Game, where real founders break down the real levels of business.
Whether you're building at Level 1 ($0–$1M) or scaling through Level 6 and beyond, this show is designed to help you understand exactly where you are, and what it takes to level up.
If you enjoyed this episode, please subscribe, follow and leave a review. It helps more founders find the roadmap.
For full episodes, level breakdowns and behind-the-scenes content, follow us on YouTube, TikTok, LinkedIn, Facebook and Instagram.
Want to identify your level or learn more about The Business Game framework?
Visit www.thebusinessgamegroup.com
It's time to Level Up!
We’ll see you at the next level.
Send us Fan Mail
On today's episode of The Business Game, we're sitting down with Huxley Peckham, founder of Tech Horizon Labs and creator of "Are You Found by AI", a platform that shows companies what AI tools are actually telling their customers about them.
Huxley helps founders answer the question he asks every business owner before working with them: can an AI agent visit your website and confidently understand what you do or are you invisible to the fastest-growing discovery channel in history?
Let's dive in,
with Huxley Peckham:
Why two-thirds of your website traffic is already AI
What AI sees when it visits your website (and why your awards, badges, and visuals don't count if they're not in machine-readable text)
The click-through crash: #1 on Google dropped from 15% to 8%
Why customers referred by AI are 3x more likely to buy before they even land on your site
How to make your website machine-readable so AI recommends you in the top 3 queries
From Web3 to AI: how to spot the difference between a hype cycle and a real use case before it's obvious
The self-improvement loop: when AI can code, it codes itself
Tokens vs staff: when it's genuinely cheaper to hire AI than a person
If you're a founder, entrepreneur, or business owner trying to understand how AI is already reshaping customer discovery, lead generation, and search, this episode is packed with practical frameworks, frontier insights, and a refreshing look at why the businesses that get found by AI today will own the market tomorrow.
Connect with Huxley Peckham:
Tech Horizon Labs: https://techhorizonlabs.com/
Website: https://areyoufoundbyai.com
Support the show
Thank you for listening to The Business Game, where real founders break down the real levels of business.
Whether you're building at Level 1 ($0–$1M) or scaling through Level 6 and beyond, this show is designed to help you understand exactly where you are, and what it takes to level up.
If you enjoyed this episode, please subscribe, follow and leave a review. It helps more founders find the roadmap.
For full episodes, level breakdowns and behind-the-scenes content, follow us on YouTube, TikTok, LinkedIn, Facebook and Instagram.
Want to identify your level or learn more about The Business Game framework?
Visit www.thebusinessgamegroup.com
It's time to Level Up!
We’ll see you at the next level.
Send us Fan Mail
On today's episode of The Business Game, we're sitting down with Tamika Tyson, founder and managing director of SCALE, a risk-informed advisory firm helping investors and portfolio companies understand the risks that shape performance, growth, and value. She's also the author of Win or Win, a #1 bestseller in multiple Amazon categories on getting the right people in the right roles at the right time.
After starting her career underwriting small business loans in a bank basement, testing covenants, calculating ratios, and discovering that balance sheets didn't always balance, Tamika learned how companies function from the ground up through their financial statements. That foundation took her from approving loans to structuring $20 billion energy and infrastructure deals across Europe, Asia, Latin America, the Middle East, and Africa. Along the way, she sat on both sides of the table making the calls and watching the bad ones, being the advisor and being the problem, and noticed the patterns that separate businesses that scale from the ones that stall.
Today, she helps founders answer the question she asks every business owner before investing: are you optimising for return on investment, or return on ego?
Let's dive in,
with Tamika Tyson:
Why only 4% of US businesses ever break $1M in recurring revenue
"Can you fire your niece?" the one question she asks every founder before investing
Why your biggest customer might be the one quietly destroying your margins
The cash flow statement she asks for before anything else and why net income lies
The real cost of going out on your own, and why it's not financial
The three reasons teams fail: misalignment, parallel play, and return on ego
Speed vs. systems vs. mission: which founder archetype are you, and where will it trip you up
Why you must delegate the decision, not just the work and how to know if you're not
The team that gets you to $1M won't be the team that gets you to $10M
Your first two hires as a scaling founder, and why one of them should be nothing like you
AI is a tool, not a solution where it belongs in your business and where it doesn't
The three things every founder must focus on to level up: customers, margins, and your own limitations
Why you need to fire yourself from certain roles and how to know which ones
The career-defining moment: learning to ask for help, and the New York story that changed everything
"What's the best that could happen?" why reframing risk might be the most important question you ask this year
If you're a founder, entrepreneur, business owner, or anyone trying to scale past your first million without becoming the bottleneck, this episode is packed with practical frameworks on team building, delegation, financial literacy, return on ego, and building a business that wins on your own terms.
Connect with Tamika Tyson:
Website: https://www.tamikatyson.com/
Support the show
Thank you for listening to The Business Game, where real founders break down the real levels of business.
Whether you're building at Level 1 ($0–$1M) or scaling through Level 6 and beyond, this show is designed to help you understand exactly where you are, and what it takes to level up.
If you enjoyed this episode, please subscribe, follow and leave a review. It helps more founders find the roadmap.
For full episodes, level breakdowns and behind-the-scenes content, follow us on YouTube, TikTok, LinkedIn, Facebook and Instagram.
Want to identify your level or learn more about The Business Game framework?
Visit www.thebusinessgamegroup.com
It's time to Level Up!
We’ll see you at the next level.
Send us Fan Mail
On today's episode of The Business Game, we're sitting down with Ryan Page, founder of Backpocket CPA, where he helps digital marketing agencies build financial operating systems that replace gut decisions with data and margin-driven strategy.
After graduating with a background in Big Four accounting and Fortune 500 finance, Ryan felt the work had no real impact. Sitting in a cube arriving and leaving in the dark, questioning whether this was the life he wanted. It wasn't until his son was born that he finally went all in, trading the false security of corporate life for the calculated risk of entrepreneurship. Today, he helps six and seven-figure agencies understand not just how much they make, but how much they actually keep.
Let's dive in,
with Ryan Page:
If you're a founder, agency owner, or entrepreneur who's proud of revenue but nervous about margins, this episode is packed with practical lessons on financial systems, gross margin, concentration risk, delegation, hiring, and building a business that creates freedom instead of financial anxiety.
Connect with Ryan Page:
LinkedIn: https://www.linkedin.com/in/ryanapage/
Backpocket CPA: https://backpocketcpas.com/
Support the show
Thank you for listening to The Business Game, where real founders break down the real levels of business.
Whether you're building at Level 1 ($0–$1M) or scaling through Level 6 and beyond, this show is designed to help you understand exactly where you are, and what it takes to level up.
If you enjoyed this episode, please subscribe, follow and leave a review. It helps more founders find the roadmap.
For full episodes, level breakdowns and behind-the-scenes content, follow us on YouTube, TikTok, LinkedIn, Facebook and Instagram.
Want to identify your level or learn more about The Business Game framework?
Visit www.thebusinessgamegroup.com
It's time to Level Up!
We’ll see you at the next level.
Send us Fan Mail
On this episode of The Business Game, Chaitra Vedullapalli, award-winning tech entrepreneur, global business leader, and co-founder and president of Women in Cloud, opens up about how she's turned economic access into a movement, unlocking over $600 million in opportunity for founders across 80-plus countries.
Chaitra's story is a powerful reminder that growth isn't just about strategy and scale. Sometimes, it's about learning to lead with generosity, trust, and access so you can build an ecosystem instead of just a business.
Let's dive in,
With Chaitra Vedullapalli:
• How her grandmother's chit fund, a trust-based lending circle with no bank or collateral, became the blueprint for Women in Cloud
• The moment she realised talent and money weren't the real barrier for founders, access was
• What "trust assets" are and why podcasts, technology, and networks all count as one
• The five laws of iconic leadership, and why the law of generosity is the missing piece in most businesses
• What she learned about fear and faith from speaking at the United Nations, TEDx, and G20
• How she raised $80 million at Microsoft, and why Women in Cloud launched with zero investment instead
• The mindset shift from "growth you extract" to "growth you unlock" when she left corporate for entrepreneurship
• How Women in Cloud scaled to 80 countries by letting the ecosystem's needs drive the roadmap, not assumptions
• Why she believes giving isn't about money, it's energy, time, talent, and recognition
• Her simple entry point for using AI: automate the most boring, time-draining task first
• Why she started producing films, including her documentary Icons, to turn storytelling into policy change
• Inside her upcoming book on Iconic Leadership and the eight trust assets behind the platform
• The real story behind her Guinness World Record attempts, and the unglamorous spreadsheets and verification work behind every big milestone
• How she decides what to say yes to across her many ventures, using an "access lens" instead of chasing everything
• Her four-step framework for opening doors that seem closed, from small public wins to consistent, credible showing up
• The one action she believes every business owner should take this week: make an introduction that costs you something and benefits you nothing directly
If you're a founder, entrepreneur, or leader trying to grow past isolation and build something bigger than your own bottom line, this episode is packed with practical wisdom on trust, generosity, and building an ecosystem instead of just a business.
Connect with Chaitra Vedullapalli:
LinkedIn: https://www.linkedin.com/in/chaitrav/
Website: https://womenincloud.com/
Support the show
Thank you for listening to The Business Game, where real founders break down the real levels of business.
Whether you're building at Level 1 ($0–$1M) or scaling through Level 6 and beyond, this show is designed to help you understand exactly where you are, and what it takes to level up.
If you enjoyed this episode, please subscribe, follow and leave a review. It helps more founders find the roadmap.
For full episodes, level breakdowns and behind-the-scenes content, follow us on YouTube, TikTok, LinkedIn, Facebook and Instagram.
Want to identify your level or learn more about The Business Game framework?
Visit www.thebusinessgamegroup.com
It's time to Level Up!
We’ll see you at the next level.
From the publisher's feed
The Business Game
The Business Game is not another highlight reel of overnight success. It is a structured, honest breakdown of what it really takes to build, scale, and…
We built The Business Game around a simple truth: business changes as revenue changes. The problems at $500K are not the problems at $5M. The mindset at $5M is not the mindset at $50M. That is why every conversation is grounded in our 10-Level framework, from Level 1 Startup and Survival through to Level 10 Legacy and Exit.
If you are:
• Trying to get your first consistent revenue
• Building your first real team
• Breaking through the messy middle
• Scaling toward eight or nine figures
• Or preparing for exit
There is an episode that meets you where you are.
Hosted by Steve Plummer and Kalena Stano, who speak to founders operating at every stage of the game. No gatekeeping. No hype. No recycled advice. Just real numbers, real mistakes, real strategy, and real decisions that moved the needle.
Each week, we publish two episodes every Monday and Thursday at 6pm AEST, featuring global founders, operators, and investors who break down what actually works at their level and what does not.
The Business Game exists to give you clarity. To help you identify your current level. To show you the moves required to reach the next one.
Because scaling is not random. It is a game. And every level has different rules.
Find your level. Play it properly. Then level up.
Watch video episodes on YouTube and explore more at thebusinessgamegroup.com