Ukrainian Diaries

The Business Tourist Problem | Ukrainian Diaries #29


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"We came here for business. We stayed because of people." A client of mine, who relocated to Kyiv two years ago, said this to me recently — and it explains why so many foreign companies misread the Ukrainian market.

This episode is about presence as a trust signal, not a logistics decision. Ukraine is a low-trust market — a rational result of decades of instability and war, not a flaw. Companies that orbit from a distance — quarterly visits, remote advisors — read as interest, not commitment. And the difference is a behavioral one, felt immediately by the people deciding whether to trust you.

Topics: business decision-making, trust, market entry, behavior, Ukraine.


Enjoy the episode or read a 2-minute reflection ⁠⁠⁠here⁠⁠⁠.
A decade in corporate environments across 12 countries, plus years of entrepreneurship, taught me one thing: numbers are never the full story. Go deeper on the behavioral side of business decisions → https://www.ishkraba.com/


Photo from my personal archive: I’m somewhere on a rooftop in Kyiv, Ukraine

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Ukrainian DiariesBy iShkraba