Ever wonder what it takes to run a successful pool business? Join us on the Buzz on Better Business Podcast as we chat with Reggie Beaudoin, the mastermind behind Bask Pools and Outdoors, to uncover his journey from growing up in a family pool business to owning his own since 2001. Reggie gives us an insider’s look at the comprehensive services his company offers, from design to maintenance and renovation, all while navigating the unique challenges posed by the Gulf Coast climate. His insights into the meticulous process of custom pool design reveal how creativity and engineering come together to create stunning outdoor spaces.

Exceptional customer service is at the heart of any thriving business, and Reggie shares how Bask Pools ensures every client has a positive experience. We discuss the importance of consistency and adaptability in meeting customer needs and the critical role of communication in our fast-paced world. Reggie opens up about handling both praise and complaints, and how he empowers his team to maintain a culture of quality service. Learn practical tips from our guest on how to retain customers and foster a dedicated workforce that thrives on exceptional service.

Navigating the regulatory landscape in the pool industry can be daunting, but Reggie breaks down the certification and licensing requirements in Louisiana, shedding light on the enforcement challenges in the residential sector. We also touch on the practical differences between chlorine and saltwater pools, offering maintenance tips for both. Reggie shares the rewards and hurdles of running a business, from managing employees to balancing personal life. His advice for aspiring entrepreneurs emphasizes the importance of passion, dedication, and building strong client relationships. Don’t miss this episode packed with expert advice and inspiring stories from a seasoned pool industry professional!

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To learn more about BASK Pools + Outdoors, visit their website by clicking here.

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To learn more about BBB Serving Acadiana, visit our website:

🔗 https://www.bbb.org/local-bbb/better-business-bureau-serving-acadiana

This podcast is an AcadianaCasts production and part of the AcadianaCasts Network. Go to acadianacasts.com for more South Louisiana sourced content.

What if you could transform your local business with the power of trust and community? Join us as we sit down with Rick Watkins, a seasoned board member of the Better Business Bureau and the executive director behind Trust Acadiana. From his early days in Morgan City to his entrepreneurial journey through Florida’s restaurant scene, and finally returning to opening a restaurant in Lafayette, Rick shares his unique insights into the restaurant industry, especially navigating the complexities of operating in an industrial area. Learn about the strategic decisions that made his ventures successful and the lessons he gathered along the way.

Rick's story doesn't end with the restaurant business; it evolves into something even more impactful. Discover how he transitioned into establishing Trust Acadiana, a thriving barter network that began in 2010 with just 22 members and has grown to over 515 local businesses. Rick sheds light on the importance of community trust, referrals, and the lessons learned from working with a dynamic nine-member rotating board of directors. You'll hear about the rebranding journey to Moxie and why managing this internal currency is crucial for the network's success.

In our final segment, we explore the broader themes of continuous personal and professional development. Rick emphasizes the benefits of engaging with business organizations like the Better Business Bureau and how diverse viewpoints on a board can foster meaningful growth. We also dive into the significance of social media in modern business, generational shifts in work ethic, and the importance of valuing employees. Tune in for a treasure trove of advice on maintaining integrity, trust, and growth in any business endeavor.

To learn more about BBB Serving Acadiana, visit our website:

🔗 https://www.bbb.org/local-bbb/better-business-bureau-serving-acadiana

This podcast is an AcadianaCasts production and part of the AcadianaCasts Network. Go to acadianacasts.com for more South Louisiana sourced content.

Imagine transforming your home into a sanctuary of comfort and safety tailored for the elderly and disabled. Join us as we welcome Steve Courville, the mastermind behind Accessibility by Design, who shares his remarkable journey from architecture student to a leading expert in home accessibility renovations. Steve pulls back the curtain on essential modifications like widening doorways, removing carpets, and installing grab bars, all aimed at making homes safer and more accessible. With his wife’s initial foray into the durable medical equipment industry setting the stage, Steve's passion for customization shines through as he recounts how each project is uniquely tailored to meet the homeowner's specific needs.

Steve’s story is not just about bricks and mortar; it's a tale of transformation and specialization. From his days of fixing and selling medical equipment for over 15 years to completing his degree with a newfound discipline from the National Guard, Steve has honed a unique skill set for designing accessible living spaces. He opens up about the innovative solutions and challenges faced, such as reorganizing tiny spaces and relocating plumbing fixtures. Serving the Acadiana area, Steve distinguishes his business from general contractors by focusing on accessibility, delivering over 3,000 projects that enhance the quality of life for those in need.

Our discussion also delves into the business side of home renovations, shedding light on the challenges of marketing, hiring reliable employees, and maintaining ethical business practices. We explore the importance of written contracts, the risks posed by unlicensed contractors, and the delicate balance between work and personal life, highlighted by Steve's memorable vacation to Norway. Tune in to gain invaluable insights from Steve Courville on creating safer, more comfortable living spaces while navigating the complexities of running a specialized business.

Learn more about Accessibility by Design by visiting their website!

To learn more about BBB Serving Acadiana, visit our website:

🔗 https://www.bbb.org/local-bbb/better-business-bureau-serving-acadiana

This podcast is an AcadianaCasts production and part of the AcadianaCasts Network. Go to acadianacasts.com for more South Louisiana sourced content.

Ever wondered how a law school graduate transitions into the world of construction and insurance restoration? Join us for an eye-opening conversation with Beau Killingsworth of Colorwheel Roofing Company as he shares his extraordinary journey from playing college football to becoming a successful business owner. Beau's story is a testament to the importance of continual learning, adaptation, and building a trustworthy business. Gain valuable insights into leveraging a legal and financial background in the business world and the critical role of integrity and transparency in achieving long-term success.

In this episode, we navigate the complexities of the tax system and its profound impact on businesses, particularly within the construction industry. Beau opens up about the lessons learned from starting a construction company, the significance of proper licensing and insurance, and the challenges faced after natural disasters like the 2016 flood and Hurricane Laura. Discover how Colorwheel differentiates itself with a modern, clean, and approachable brand in a highly competitive market. We also explore the unique culture and sense of community in Lafayette, Louisiana, and the rewarding experience of choosing it as a business home.

We delve into the turbulent world of the contracting industry, where Beau emphasizes the importance of integrity and transparency. Hear firsthand about the financial pressures small businesses face, from rising material costs to insurance premiums, and how they struggle to balance customer satisfaction with profitability. Learn why having like-minded, integrity-driven team members is crucial for maintaining business trust and the pivotal role small businesses play in our economy. This episode is packed with practical advice and inspiring stories that highlight the resilience and perseverance required to succeed in today's business landscape.

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Learn more about Colorwheel Roofing Company by clicking any of the following links:

Website
Facebook
Instagram
LinkedIn
TikTok
YouTube

To learn more about BBB Serving Acadiana, visit our website:

🔗 https://www.bbb.org/local-bbb/better-business-bureau-serving-acadiana

This podcast is an AcadianaCasts production and part of the AcadianaCasts Network. Go to acadianacasts.com for more South Louisiana sourced content.

Jonas Hebert never thought he'd find himself expelled from high school, yet here he is, years later, inviting you to discover how grit, growth, and grabbing life by the horns can lead to unexpected success. Join Chris Babin and his inspirational guest, Jonas Hebert from Gritic LLC, as we traverse the landscape of professional achievements that don't necessarily start with a cap and gown. Jonas's story is a testament to the power of second chances and the value of trade schools, hard work, and the kind of self-improvement that transforms a person from within.

Our conversation is a heartfelt narrative that intertwines Jonas's ethical approach to entrepreneurship with his own personal tales of resilience. We're not just sharing success secrets; we're giving you an all-access pass to the hard-knocks life lessons that forged a successful man's path. From the significance of accountability to the importance of empathy in business, this episode is a goldmine for anyone looking to make their mark in the world with integrity and heart. Discover how Jonas turned his aspirations and adversities into a force for creating solutions that serve our communities genuinely and generously.

Rounding off our chat, we delve into the delicate art of balancing the scales of work, family, and fun. Jonas and Chris lay bare the strategies that keep them grounded and focused, whether it's through visualization, embracing hands-on learning, or the lighter side of life, like Jonas's unexpected foray into comedic food reviews. So, tighten your tool belt or pour that second cup of coffee, because this episode is about hammering down the foundations of a fulfilling life and career, no matter where your starting line may be.

To learn more about BBB Serving Acadiana, visit our website:

🔗 https://www.bbb.org/local-bbb/better-business-bureau-serving-acadiana

This podcast is an AcadianaCasts production and part of the AcadianaCasts Network. Go to acadianacasts.com for more South Louisiana sourced content.

Discover the heartbeat of ethical business in Acadiana as we unveil the integral role of the Better Business Bureau (BBB) in cultivating a transparent marketplace. Joined by Executive Producer, Carter Simoneaux from AcadianaCasts, BBB Serving Acadiana CEO, Chris Babin, dissects how the BBB's commitment to trust and transparency isn't just talk; it manifests in the real-world support and upliftment of local initiatives. We'll guide you through the why's and how's of BBB accreditation, revealing how it's transforming the way consumers and businesses interact. This conversation promises to equip you with the knowledge to discern and elevate your dealings with companies that bear the badge of reliability.

Trust isn't given; it's earned. This episode throws the spotlight on the high stakes of trust in business, illustrating the accreditation journey and its pivotal role as a trust indicator. The tales we share—from the pitfalls of ignoring a BBB rating to the triumphs of upholding high standards—will resonate with anyone who's ever navigated the marketplace's treacherous waters. We delve into the diverse structure of BBBs, our unique local board, and the rigorous process businesses undergo to receive a BBB seal of approval, offering an inside look at the promise behind the plaque.

Finally, we celebrate the symbiotic relationship between trusted businesses and the success stories that emerge from them. We discuss how our podcast serves as a platform for business owners to broadcast their dedication to ethical practice, while also sharing innovative marketing insights in this ever-evolving digital landscape. Connecting with a revered brand like the BBB can be a game-changer for business owners—learn how to leverage the resources and benefits that come with accreditation and tune in to the empowering narratives that inspire and guide Acadiana's business community toward a future built on trust.

To learn more about BBB Serving Acadiana, visit our website!

To learn more about BBB Serving Acadiana, visit our website:

🔗 https://www.bbb.org/local-bbb/better-business-bureau-serving-acadiana

This podcast is an AcadianaCasts production and part of the AcadianaCasts Network. Go to acadianacasts.com for more South Louisiana sourced content.

Discover how trust is established brick by brick in the competitive roofing industry with our esteemed guest, Darren Domingue of Lafayette Roofing & General Contractors. Darren's story is a testament to the blend of personal dedication and business acumen needed to navigate the stormy weather of 'fly by night storm chasers' and the complexities of insurance claims in Louisiana. By listening to this episode, you'll grasp the significance of ethical business practices and the wisdom behind the company's partnership with the local community, illustrated by their role as the official roofing company for the Louisiana Ragin' Cajuns.

Delve into the world of responsible roofing as we discuss the meticulous process of choosing a contractor, the innovative use of thermal imaging, and the pride of being an accredited BBB business. The conversation hones in on the importance of due diligence and the power technology has in protecting one of your most valuable assets – your home. Darren's insights will guide you through the maze of insurance challenges and help you understand the true value of workmanship and integrity in the roofing business.

Finally, be inspired as we uncover the heart of Lafayette Roofing, where giving back isn't just a slogan, it's a living, breathing part of their operation. From free roof giveaways for veterans and police officers to embracing the spirit of local heroes like Dustin Poirier, this episode paints a picture of a company truly invested in the fabric of their community. Learn about the culture of collaboration, the careful stewardship of client trust, and how creating a workplace where people are eager to work has been the cornerstone of success for Darren and his team. Join us for a conversation that rises above the roofline, into the realm of community solidarity and ethical leadership.

To learn more about BBB Serving Acadiana, visit our website:

🔗 https://www.bbb.org/local-bbb/better-business-bureau-serving-acadiana

This podcast is an AcadianaCasts production and part of the AcadianaCasts Network. Go to acadianacasts.com for more South Louisiana sourced content.

In this exciting episode of "The Buzz on Better Business," your host Chris Babin, President of the Better Business Bureau Serving Acadiana, sits down with the remarkable Christian Williford, President of APEX Commercial Cleaning Services in Lafayette, LA. Get ready for an inspiring and diverse conversation that delves into the depths of Christian's journey, personal philosophy, and unique perspectives.

Christian begins by sharing the fascinating story of how he started his own business, APEX Commercial Cleaning Services. His entrepreneurial spirit and unwavering dedication have propelled his company to success, and his insights into the world of business ownership will surely resonate with aspiring entrepreneurs.

But Christian's life is more than just business. He grew up with a local celebrity as a father, and he opens up about the bittersweet experience of hearing stories about his father, who has passed away. Join us for a heartfelt exploration of the impact of family and legacy on one's life and career.

Community service holds a special place in Christian's heart, and he passionately discusses his philosophy when it comes to giving back. Learn about his involvement in local youth programs and his dedication to breast cancer awareness, as well as his belief in the power of businesses to make a positive impact on their communities.

Networking is a crucial aspect of success, and Christian shares his thoughts on the "six-degree rule" and the importance of building meaningful relationships in both business and life. Discover how his extensive network has contributed to his growth and success.

Mistakes are an inevitable part of any journey, and Christian provides valuable insights into how to turn a negative into a positive when a mistake is made with a client. His approach to problem-solving and client relations is both enlightening and practical.

Christian also dives into his approach to leadership, emphasizing the qualities that make him a boss that people want to work for. Learn how he fosters a positive work environment and inspires his team to excel.

And for a delightful twist, Christian reveals the story behind his moniker as the "Best Dressed Janitor" and discusses his unique approach to professionalism in the cleaning industry. His attention to detail and commitment to presentation have set him apart and garnered well-deserved attention.

To top it off, the episode takes a fun turn as Christian shares his passion for professional wrestling, giving listeners a glimpse into his unique interests outside of the business world.

Don't miss this captivating episode of "The Buzz on Better Business" as Christian Williford shares his incredible journey from janitor to president, offering a treasure trove of wisdom, inspiration, and a dash of unexpected charm.

To learn more about BBB Serving Acadiana, visit our website:

🔗 https://www.bbb.org/local-bbb/better-business-bureau-serving-acadiana

This podcast is an AcadianaCasts production and part of the AcadianaCasts Network. Go to acadianacasts.com for more South Louisiana sourced content.

Welcome to another exciting episode of "The Buzz on Better Business"! In this episode, your host Chris Babin, President/CEO of The Better Business Bureau Serving Acadiana, sits down with a remarkable guest, Dr. Brennon Kelly, the owner and chiropractor of Rise Chiropractic in Broussard, LA.

Join Chris and Dr. Kelly as they dive into the fascinating world of chiropractic care and business success. Dr. Kelly shares his inspiring journey of how he found his passion for chiropractic and the driving forces behind his dedication to providing exceptional care to his patients.

One of the intriguing aspects of Dr. Kelly's practice is his unique incorporation of "Gonstead" Chiropractic methods, making him the sole licensed chiropractor in the state to utilize this specialized approach. Discover how this technique sets him apart from others in the field and the remarkable results it produces for his patients.

But it's not just the chiropractic methods that make Rise Chiropractic outstanding. Dr. Kelly emphasizes the importance of core values within his team of employees. Learn why he insists on hiring individuals who align with specific principles and how these values contribute to the overall success of his business.

As a member of the Better Business Bureau, Dr. Kelly shares his involvement with the organization and how it has positively impacted his practice. Explore the benefits of being associated with the BBB and how it helps build trust with patients and the community.

Beyond his professional achievements, Dr. Kelly reveals some fascinating personal tidbits that the average person may not know. Discover the lesser-known aspects of his life, interests, and experiences that have shaped him into the exceptional individual he is today.

Join us for an engaging conversation filled with valuable insights, business tips, and inspiring stories as Chris Babin and Dr. Brennon Kelly uncover the secrets to success in the chiropractic industry. Whether you're an aspiring entrepreneur, a chiropractic enthusiast, or simply curious about the business world, this episode is sure to provide you with a wealth of knowledge and inspiration.

Tune in to "The Buzz on Better Business" and get ready to be motivated, informed, and entertained.

To learn more about BBB Serving Acadiana, visit our website:

🔗 https://www.bbb.org/local-bbb/better-business-bureau-serving-acadiana

This podcast is an AcadianaCasts production and part of the AcadianaCasts Network. Go to acadianacasts.com for more South Louisiana sourced content.

Join host Chris Babin in this captivating episode of "The Buzz on Better Business" as he sits down with the accomplished Betsy Richard, renowned consultant and board member of the Better Business Bureau Serving Acadiana. Prepare to be inspired as Betsy shares her remarkable journey, from her humble upbringing to her thriving career and beyond.

In this insightful conversation, Betsy reveals the invaluable lessons she learned during her early years with Mary Kay, where she honed her business acumen. Drawing from her experiences, Betsy takes us on a transformative exploration of her transition into starting her own consulting business and how she has become a trusted advisor to numerous entrepreneurs seeking guidance and growth.

Throughout the episode, Betsy emphasizes the pivotal role of integrity in business, highlighting the importance of operating with honesty, transparency, and ethical practices. She passionately explains why every business, regardless of size or industry, should prioritize cultivating strong leadership and fostering healthy relationships with their employees. Betsy's wealth of knowledge and expertise in these areas is truly enlightening and provides a roadmap for aspiring business owners and executives alike.

But that's not all—Betsy's multifaceted life extends beyond the business realm. Listeners will be enthralled by her personal journey of purchasing her childhood home and transforming it into a charming AirBnb, where she warmly welcomes travelers from all corners of the globe. In fact, she is currently writing a book detailing her incredible experiences and the diverse individuals she has had the pleasure of hosting.

Moreover, Betsy's deep-rooted commitment to community service shines through as she discusses her unwavering dedication to giving back. Discover how her passion for making a positive impact in her surroundings has led her to engage in various philanthropic endeavors, leaving a lasting impression on those she encounters.

Tune in to this episode of "The Buzz on Better Business" to gain invaluable insights from Betsy Richard's rich tapestry of wisdom and experiences. Her unique blend of business acumen, personal resilience, and unwavering commitment to integrity will undoubtedly inspire and empower you on your own journey to success. Visit her website to learn more about Betsy's consulting services.

To learn more about BBB Serving Acadiana, visit our website:

🔗 https://www.bbb.org/local-bbb/better-business-bureau-serving-acadiana

This podcast is an AcadianaCasts production and part of the AcadianaCasts Network. Go to acadianacasts.com for more South Louisiana sourced content.