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Take-aways
1. Conflict is normal.
2. Conflict is an opportunity for growth.
3. If conflict escalates--call a pause and time to reconvene.
3. How to address conflict: get curious, avoid blame, use I statements, avoid absolutes, do not attack character, address behaviour.
4. Reflection: what is your relationship with conflict? From where/whom did you adopt this relationship? Is it serving you in a productive way?
Take-aways
1. Conflict is normal.
2. Conflict is an opportunity for growth.
3. If conflict escalates--call a pause and time to reconvene.
3. How to address conflict: get curious, avoid blame, use I statements, avoid absolutes, do not attack character, address behaviour.
4. Reflection: what is your relationship with conflict? From where/whom did you adopt this relationship? Is it serving you in a productive way?