In this episode, which is part 14 of David´s CALM leadership series he dives deeper into how to create a culture of accountability in your business. He walks you through using Damian Hughes BARCA process so that your team understands what success looks like and their role in achieving that success. As well as helping them to behave in a way that creates the right culture. 

David also covers keystone habits, culture architecture and turning herd mentality to your advantage.

KEY TAKEAWAYS

• Provide your team with a clear sense of why, of what they are there to achieve. The problem they are solving for the client and how their role fits into doing that.
• People need to be shown what success looks like.
• Team members need to understand that it is their behavior that creates the culture they are working in.
• Choose 3 behaviors that you want your team to cultivate and don’t tolerate anyone not behaving in those ways.
• Preparing for change includes anticipating what the road locks will be and identifying how you will get past them.
• David explains the right way to set up a 360-feedback system.
• If your leaders are exhibiting the behaviors and demonstrating success, others will follow.
• 80% of what people achieve is down to how other team members perform.

BEST MOMENTS
‘Change is always hardest in the middle.’

‘You need to be able to measure the habits that are going to get you through some of these challenging times.’

‘Great leaders are always learning.’

EPISODE RESOURCES
Damian Hughes Books - https://www.amazon.co.uk/stores/Damian-Hughes/author/B003VOI7WA 

ABOUT THE SHOW
People with purpose make a difference. Imagine a world where more people can just get their purpose out of them, into a plan and then actually make it happen. What a world that would be - People everywhere finding meaning and harnessing that to bring inspiration and energy to each and every day, changing lives for the better. But no one ever achieved anything on their own - we all have something unique to bring and that means we all have to play our part - if we want to go far we have to go together and lead or serve towards a vision of the world we want to see. Everyone has a story to tell, and this show is where these stories come to life.

ABOUT THE HOST
David Roberts is a highly regarded CEO, mentor, and investor with 30 years of experience across multiple sectors. As an intrapreneur and entrepreneur David has bought, grown, started and sold several businesses, working with values-driven start-ups, award-winning SMEs, and multinational corporations on strategies for service excellence, leadership, and profitable growth. David’s passion is for purpose and creating an environment where everyone can succeed, through building teams that get things done, execute on their mission with passion, deliver exceptional service and really make a difference.

ARTWORK CREDIT
Penny Roberts - https://www.instagram.com/penpennypencils 

CONTACT METHODS
LinkedIn - https://www.linkedin.com/in/david-roberts-nu-heat/
Facebook - https://www.facebook.com/DavidRobertsPeopleWithPurpose
Instagram - https://www.instagram.com/davidcroberts_/
Clubhouse - https://www.clubhouse.com/@davidcroberts?utm_medium=ch_profile&utm_campaign=MBv1ubya1-oOBXc_uQKFHw-46334