In this episode, David continues with his CALM series, which is designed to help you to become a better leader. Following on from the last episode David dives deeper into the subject of embodied communication. Looking in particular at the role non-verbal signals play in maximising your impact - the way you look, listen, move, and react to what another person is telling you.

He also explains how to be assertive without being aggressive and how to say no in a way that does not repel the other person.

 

KEY TAKEAWAYS

• Your body language, tone and gestures have far more impact than your words.
• Maintain eye contact.
• Lean forward to appear more attentive.
• Use gestures to accentuate words.
• Use these nonverbal skills, even when you can't see the other person, doing so changes the way you sound.
• Clearly and honestly expressing yourself enables you to be assertive without being aggressive.
• Value yourself, your views, and your needs, while still being open to those of others.
• Use pausing, stalling, taking a breath and pattern interruptions to keep yourself and others calm and open.
• Enter conversations looking for win-wins.
• We are all connected, pay attention to the vibe in the room and work with it.

BEST MOMENTS

‘Only 7% is the actual words,’

‘If the other person is open to it, a little bit of, you know, touch can be a good thing.’

‘People will recognize and respect assertion, people will resist aggression.’

‘Make a point once.’

ABOUT THE SHOW

People with purpose make a difference. Imagine a world where more people can just get their purpose out of them, into a plan, and then actually make it happen. What a world that would be - People everywhere finding meaning and harnessing that to bring inspiration and energy to each and every day, changing lives for the better. But no one ever achieved anything on their own - we all have something unique to bring and that means we all have to play our part - if we want to go far, we have to go together and lead or serve towards a vision of the world we want to see. Everyone has a story to tell, and this show is where these stories come to life.

 

ABOUT THE HOST

David Roberts is a highly regarded CEO, mentor, and investor with 30 years of experience across multiple sectors. As an intrapreneur and entrepreneur, David has bought, grown, started, and sold several businesses, working with values-driven start-ups, award-winning SMEs, and multinational corporations on strategies for service excellence, leadership, and profitable growth. David’s passion is for purpose and creating an environment where everyone can succeed, through building teams that get things done, execute on their mission with passion, deliver exceptional service, and really make a difference.

 

ARTWORK CREDIT 

Penny Roberts - https://www.instagram.com/penpennypencils_/ 

CONTACT METHODS

LinkedIn - https://www.linkedin.com/in/david-roberts-nu-heat/

Facebook - https://www.facebook.com/DavidRobertsPeopleWithPurpose

Instagram - https://www.instagram.com/davidcroberts_/

Clubhouse - https://www.clubhouse.com/@davidcroberts?utm_medium=ch_profile&utm_campaign=MBv1ubya1-oOBXc_uQKFHw-46334