Facts Not Feelings with Brooke C. Furniss

🚗 The Car Buying Shift No One’s Talking About!


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🚗 The automotive industry is evolving fast! Are you keeping up?
Join me, Brooke Furniss, and Tim Cox, Co-Founder of CarNow, as we dive into the biggest shifts in car buying, leadership, and technology in today's automotive world. From rising interest rates to AI-driven solutions and the secret to high-performing dealerships, we break down Facts Not Feelings.

🔑 Main Takeaways:
1️⃣ Selling Cars the Way Customers Want to Buy – Why payment shopping is dominating the market and how top dealers are adapting.
2️⃣ AI & Digital Retailing – The right way to integrate AI without losing the human connection that drives car sales.
3️⃣ Leadership & Culture in Automotive – The one factor that separates high-performing dealerships from struggling ones.

Connect with Our Speakers:

  • Tim Cox: https://qrch.net/sqvd5fb6322a 
  • BZ Consultants Group: https://qrco.de/bcqqFo

Listen on Your Favorite Platform:

  • Apple Podcasts 🎙️ https://apple.co/3DYjWN0
  • Spotify 🎧  https://spoti.fi/3DNNgFI
  • YouTube ▶️ https://bit.ly/3jDwPoO

👉 If you found this valuable, drop a comment! Let us know your biggest takeaway, and don’t forget to like & subscribe for more Facts Not Feelings episodes.

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Chapters:

00:36 - 🚀 Welcome & The Story Behind "Facts Not Feelings” 

03:47 - Adapting to Market Shifts & Evolving Customer Expectations 

11:50 - Navigating EV Adoption & Market-Specific Strategies

14:08 - AI & Service: Enhancing Customer Experience the Right Way

19:46 - Leadership That Drives Success: Traits of Top Dealers

28:08 - Developing Future Leaders: The Power of Mindset and Growth

42:58 - Lightning Round & Closing Thoughts: Leadership, Laughs, and Lasting Impact


#CarBuying #Leadership #CustomerExperience


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Facts Not Feelings with Brooke C. FurnissBy BZ Consultants Group