Workshopping for the Future

• Joe Fisch is the CEO of Wine Access, a web platform that makes it easy to discover wines through expert curation and their satisfaction guarantee.
• Wine Access is all about curation, content, and customer service. Joe believes that these three things are the core to Wine Access and everything else builds around it
• “Any time I'm meeting with anyone on my team, I always ask how they see the world? Is it through numbers? Is it through sounds? Is it through words? Is it through feelings? And have always tried to guide people in that way.” -Joe
• How they took a fast approach to scaling, and the appropriate steps they chose to follow from where they were going top line, how many bodies they would need, and how looking at a variable method could sometimes damage the infrastructure.
• “We said, OK, if we keep beating the drum and we hit the same core things of curation, content, and customer service, and we hit those over and over again, we can be a really successful company.” -Joe
• Joe and the Wine Access team are looking at the future on how to continue scaling and working with a new structure, so it’s time to workshop!
• To begin workshopping, it's important to look at the organization rationally, taking out the names of people in the positions, and just looking at the position
• When looking at each role independently, you can start to see the gaps in where an employee might need more help, or where they can create a separate new role in a different position, and bring on another strategic employee to fill the gaps
• “As your company grows and as your priorities change, it's really important on both sides, the employer and the employee, to take an honest look and determine whether what the company is doing is serving both parties.” -Ingrid

Associated Links:

• Learn more about Joe Fisch and Wine Access
• Think Again by Adam Grant

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