This episode of ISACo's Counties Count! Podcast explores why civility isn’t just about being polite — it’s about building stronger, more effective local government. Drawing on lessons from the Great Lakes Civility Project and practical communication strategies, we highlight how county officials can disagree respectfully, listen actively, and invest in relationships that outlast any single vote. Civility isn’t weakness — it’s a leadership tool that strengthens trust, improves decision-making, and keeps communities moving forward.