A simple way to understand Scrum would be to emphasize that its all about releasing faster and sooner. But what if everything that is released isn't valuable or useful? How beneficial is Scrum then?

In this episode, we explore the curious case of the missing customer in Scrum. It's a case we often see in the Scrum Teams we work with. Even the Scrum Guide itself makes no direct mention of 'users' and 'customers'. What might be going on here?

This episode is based on this blogpost:
http://bit.ly/2Ft67bu

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The music for episodes 91 and onward was written and produced for us by Basanite. The music for episodes 1-90 was acquired through Yummy Sounds. Post-production by Jasper Huiskamp.