The Modern CEO's Guide to the Chief of Staff Role

In this episode of The Modern CEO, we covered the rising significance of the Chief of Staff role, joined by experienced Chief of Staff Catherine Shepherd and Nick from the Chief of Staff Association.

Catherine provides an insightful look into her day-to-day responsibilities, the importance of building trust and authority, and how she amplifies the effectiveness of a Principal or CEO.

Nick offers a broader perspective on the evolving nature of the role globally and identifies key indicators for organizations to know when they're ready to hire a Chief of Staff.

Tune in to understand the vital role a Chief of Staff plays in enhancing leadership and operational efficiency.

00:00 Introduction to the Chief of Staff Role
00:17 Meet the Guests: Catherine and Nick
01:21 A Day in the Life of a Chief of Staff
03:11 Stakeholder Engagement and Project Management
05:25 The Fixer Role and Ad Hoc Responsibilities
08:50 Different Models of Chief of Staff
11:36 Delivering Value to the CEO
16:13 Building Trust and Authority
17:56 When to Hire a Chief of Staff
24:11 Pathways to Becoming a Chief of Staff
30:08 Finding the Right Chief of Staff
33:22 Authority and Decision-Making
37:21 Conclusion and Contact Information

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