Episode description 

Exploring how organizations build operational excellence and create a sustainable culture; that idea of embedding it into everyday life at an organization. We talk to Chris Poole, Director of Strategic Client Development, from Performance Solutions by Milliken about how continuous improvement and operational excellence can be found through collaboration and transparency. But the challenge remains that building this culture, so it outlives those who have implemented it requires the confidence of allowing a company to co-create with all the resources involved.

Discussion points: 

• Culture creating and sustaining a co-collaborated culture
• Supporting those who ‘show up’ and celebrating discretionary effort
• Strategies that can be effective in overcoming barriers to incremental change? How do you ‘get the message right’? 

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Get in touch: 

• Connect Chris Poole
• Connect with David McGrath
• Or email [email protected]