The challenge of this episode is a big one...how can CX professionals prove the value of their work.  Everything from creating CX allies, to challenging the way we view metrics and source talent.  Enjoy!

The challenge of this episode is a big one...how can CX professionals prove the value of their work. Everything from creating CX allies, to challenging the way we view metrics and source talent. Enjoy!

The Challenge of ROI: Jerry Leisure of Officium Labs

This resource is sure to equip and entertain you on your Customer Experience journey. By focusing on one critical or perspective related to CX in each episode, you will have the opportunity to learn from incredibly talented experience designers across many different industries and regions. Join us as we find new ways to be there, be aware, and be essential for our customers!

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The Challenge of ROI: Jerry Leisure of Officium Labs

The Challenge of ROI: Jerry Leisure of Officium Labs