The traditional leadership model is not going to cut it into today's working environment. Enter "servant leadership" and all the wonderful things that come with it! When we put service at the center, the experience is greatly enhanced for both our people and our customers.

The Challenge of Servant Leadership: Rachelle Dever, Hospitality Innovator

This resource is sure to equip and entertain you on your Customer Experience journey. By focusing on one critical or perspective related to CX in each episode, you will have the opportunity to learn from incredibly talented experience designers across many different industries and regions. Join us as we find new ways to be there, be aware, and be essential for our customers!

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The Challenge of Servant Leadership: Rachelle Dever, Hospitality Innovator

The Challenge of Servant Leadership: Rachelle Dever, Hospitality Innovator