Today’s the most volatile and uncertain time for businesses worldwide – it's a fact you can’t deny. Moreover, if you expect things will go quiet and peaceful again, you’re most likely wrong.

VUCA is the new normal and is here to stay. Bearing that in mind, it’s good to understand how to stay on top of change and manage the disruption. The pandemics has only accelerated the need for change management, forcing companies to go through digital transformation in their organizations to stay on top of the situation and not lose their market positions.  

With my guest Graham, we discussed what factors are crucial in the change management process, how IT and operations should be aligned thereto and hopefully, at the end of our conversation, we arrived to some answers on how to avoid common mistakes related to change.