The SME insurance sector is a fast paced environment with influences from Technology, New Methods of Distribution, Product Design together with changing client needs driving a dynamic market. Increased competition amongst traditional insurers together with new competition from Schemes, MGA's and Insurtech models are driving change. We discuss some of the key areas around:

- Product design 

- Purchasing behaviour and the drive to digitisation 

- The impact of COVID driving changes to client needs 

- The impact of home working 

Recorded in association with IBUK Talk