We'll introduce key trends and best practices in customer service and logistics, as well as the drivers of improved performance. Take a closer look at your customer service and collaboration maturity and the capabilities required to deliver against the business imperative for growth and efficiencies. Using real-world guidance, we'll show logistics executives how to gain a competitive edge by focusing on the “order to delivery” process with customers.Visit http://eod.gartner.com/event/scc6 to view more

recorded sessions from Gartner’s

Supply Chain Executive Conference, 2015.