The episode features an interview with Charlie Haynes, an Account Director at Veritas Technologies LLC. Charlie discusses his career journey, from transitioning from university into professional selling, to working at companies like Symantec and Veritas. He reflects on how the sales landscape has evolved, with changes in the buyer-seller knowledge dynamic and the rise of cloud service provider marketplaces. Charlie emphasizes the importance of building strong relationships in sales, and how the COVID-19 lockdowns significantly impacted his work. A key focus of the conversation is Charlie's involvement with Toastmasters International, which he credits with helping him improve his public speaking and presentation skills, particularly in addressing the overuse of ineffective PowerPoint presentations that he sees as a common issue. Overall, the episode provides insights into Charlie's experiences and perspectives on the evolving world of B2B sales.