In Episode 10 of Behind the GAVL, Ryan Raplee, Co-Founder and CEO of GAVL, sits down with Sam Dolce, Attorney and Vice President at Milestone, to discuss the client experience during litigation, and the financial realities many law firms never fully see. 

The conversation gets into settlement administration, legal tech, trauma-informed care, client communication, operational efficiency, and how AI is beginning to reshape the future of law firms. 

Topics Ryan and Sam explore in this episode: 

• The financial stress clients face during litigation 

• How settlement administration is evolving 

• Improving the client experience through technology 

• Time and cost savings for law firms 

• AI’s future impact on legal operations 

Sam Dolce works with law firms nationwide on complex settlement administration and trustee services at Milestone, where he also helped develop Pathway®, a platform modernizing the settlement process and improving client outcomes. 

Learn more about Milestone - https://milestoneseventh.com/  

Thanks for tuning into another episode of Behind the GAVL. 

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