Today I talk with Catherine Paganini, Head of Marketing and Community at Buoyant. We begin by discussing the Cloud Native Glossary and how it is helping to make cloud native concepts more accessible for people around the world. Catherine talks about nurturing community in open source projects, and about the function of documentation. Catherine and I discuss pitfalls in building open source communities, and Catherine talks about her strategy for recovering from mistakes. Catherine concludes the conversation by talking about balancing her roles as head of marketing and community at Buoyant.

Highlights:

• Catherine talks about how the Cloud Native Glossary started, how it has grown, and how it helps to make education about the cloud accessible and easy to understand  (1:00)
• Catherine discusses about how the Cloud Native Glossary is being used (5:47)
• Catherine and I talk about nurturing community in an open source project (8:22)
• Catherine discusses empowering end users through efforts like the Linkerd Anchor Program (11:28)
• Catherine talks about the function of documentation (14:05)
• I ask Catherine, “What do you see people getting wrong when it comes to nurturing community?” (15:29)
• Catherine talks about recovering from mistakes (18:49)
• Catherine discusses walking the line between being head of marketing and head of community (23:47)

Links:

Cloud Native Glossary: https://glossary.cncf.io/

Linkerd: https://linkerd.io/

Linkerd Anchor Program: https://linkerd.io/community/anchor/

Catherine

• LinkedIn: Catherine Paganini
• Twitter: @cathpaga
• Company: https://www.buoyant.io