Just a few hours left to visit AVI-SPL (booth C5601) and Creston (booth C7300) at InfoComm!

As AI transforms the workplace, organizations need collaboration technology that is easy to deploy, simple to manage, and ready to scale. In this episode, Crestron's Joel Mulpeter and host Nancy Lussier discuss how the next evolution of collaboration is helping IT leaders deliver consistent meeting experiences across every space.

Learn how a common collaboration platform can simplify deployment, support Microsoft Teams and Zoom environments, and provide the processing power needed for AI-driven productivity experiences. You'll also hear why standardization, remote management, and operational simplicity are becoming top priorities for organizations worldwide.

Topics include:

✔ Why collaboration technology is evolving

✔ How AI is changing requirements for meeting spaces

✔ The importance of consistency and standardization

✔ Supporting Microsoft Teams and Zoom environments

✔ Scaling collaboration technology across every room

✔ Simplifying management with remote monitoring and visibility

✔ Creating more reliable experiences for end users

✔ What IT leaders should prioritize over the next 12–24 months

Whether you're planning new meeting spaces, standardizing globally, or preparing your organization for AI-enabled collaboration, this conversation provides practical insights to help you build a more scalable and future-ready workplace.

Learn more about AVI-SPL and Crestron.

#Crestron #CollaborationTechnology #MeetingRooms #HybridWork #AI #WorkplaceTechnology #UnifiedCommunications #EnterpriseIT #DigitalWorkplace

Get AV and unified communications news delivered to your inbox.

Follow AVI-SPL:     Linkedin      X     YouTube

At InfoComm? Visit Shure at booth C9018 and AVI-SPL at booths C5601 and C5701.

Recorded live from InfoComm, AVI-SPL sits down with Chris Merrick, VP of Global Marketing for Collaboration at Shure. We discuss why professional audio has become essential to delivering better meeting experiences in today's AI-enabled workplace.

As expectations for seamless collaboration continue to rise, organizations are looking for ways to ensure everyone is heard clearly, whether they're in the room or joining remotely. In this conversation, we explore how high-quality audio supports productivity, improves meeting equity, and helps organizations get more value from AI-powered tools.

You'll also hear how Shure solutions support AI capabilities such as transcription, meeting notes, and other intelligent collaboration experiences that depend on accurate audio capture.

Topics include:

✔ Why professional audio is critical to meeting success

✔ The role audio plays in creating consistent hybrid experiences

✔ How better audio improves productivity and meeting equity

✔ Why AI tools depend on high-quality audio input

✔ Supporting AI-powered transcription and meeting notes

✔ What IT leaders should consider when designing future-ready meeting spaces

Whether you're refreshing conference rooms, standardizing collaboration technology, or preparing for the next generation of AI-enabled meetings, this discussion offers practical insights for creating experiences employees trust and enjoy.

Thank you to Shure for joining us live from InfoComm.

Learn more about Shure audio solutions.


#Shure #InfoComm #HybridWork #MeetingRooms #ProfessionalAudio #MicrosoftTeams #CollaborationTechnology #AI #UnifiedCommunications #WorkplaceTechnology #EnterpriseIT

Get AV and unified communications news delivered to your inbox.

Follow AVI-SPL:     Linkedin      X     YouTube

In this podcast episode, Microsoft's Sarika Kesavan shares insights into Microsoft Teams Rooms Express Install. She discusses ways organizations can transform small meeting spaces into intelligent collaboration hubs in as little as one hour. 

Discover how pre-engineered room solutions reduce deployment costs, simplify installation, replace unmanaged BYOD rooms, and create a consistent Teams experience that scales across your workplace.

Learn more about Microsoft Express Install

Microsoft Teams Rooms Express Install is a streamlined approach that helps organizations bring the full Teams Rooms experience to focus rooms and small meeting spaces without the complexity of traditional room builds.

We share how Express Install helps organizations:

• Deploy Teams Rooms in about an hour instead of days or weeks
• Reduce deployment costs by up to 40-50% compared to traditional room installations
• Eliminate the need for construction, permits, wall modifications, and extensive cabling
• Standardize meeting room experiences across locations with repeatable, pre-engineered designs
• Upgrade more rooms within existing budgets
• Replace unmanaged BYOD spaces with secure, managed Teams Rooms
• Deliver one-touch join, content sharing, and a consistent Microsoft Teams experience in every room
• Gain centralized management and monitoring through Teams Rooms Pro Management
• Create AI-ready meeting spaces that can take advantage of Microsoft Copilot and future intelligent collaboration capabilities

Learn more about Microsoft Express Install

Get AV and unified communications news delivered to your inbox.

Follow AVI-SPL:     Linkedin      X     YouTube

Beyond Monitoring: How Symphony Connects AV, UC, and IT Operations

What happens when your monitoring platform does more than just alert you to problems? In this episode of The Collaboration Space, Nancy Lussier sits down with Laurie Berg from AVI-SPL to explore how Symphony helps IT teams move from reactive support to proactive management across AV, UC, and collaboration environments.

Laurie shares her unique perspective from more than two decades in the collaboration industry and discusses Symphony’s evolution from a video conferencing monitoring tool into a platform that brings together technology, people, and processes. The conversation highlights how Symphony delivers centralized visibility, intelligent ticketing, dynamic analytics, and integrations with partner technologies like Crestron and LG Electronics.

The discussion also explores how Symphony helps IT teams reduce troubleshooting time, improve operational efficiency, and make smarter business decisions using real-time and historical data. Laurie explains how integrations with platforms like Crestron XiO help organizations gain deeper visibility into the entire collaboration space, not just individual devices.

The episode also dives into Symphony’s practical approach to AI. Rather than adding unnecessary complexity, Symphony uses AI to improve issue detection, streamline ticketing, and guide Tier 1 troubleshooting for faster resolution times.

Learn more about Crestron and LG Business Solutions.

Get AV and unified communications news delivered to your inbox.

Follow AVI-SPL:     Linkedin      X     YouTube

Before we dive in, sign up here for the May 12, 2026, webcast that we mentioned.

Now on to our discussion...

In this podcast episode, we explore what truly drives a consistent meeting room experience, and why simplicity, not over‑engineering, is the key to adoption.

The conversation highlights how Neat’s consistent product portfolio, paired with built-in machine learning and AI, creates intuitive, reliable experiences for both in-room and remote participants.

Learn more about Neat solutions.

The “Secret Sauce” of Consistency

Neat’s approach is rooted in two foundational elements:

• Consistent factors across Neat bars and boards, creating a familiar look and feel in every space.
• Machine learning and AI run behind the scenes to automatically optimize audio and video—whether a room uses a single device or multiple Neat devices for enhanced experiences in larger spaces.

The result: better audio, better video, and a seamless experience without added complexity.

Designed for the Way People Actually Meet

Rather than over-engineering meeting rooms, Neat focuses on what users actually want:

• Walk into the room
• Tap “Join” on the touch pad
• Start the meeting

Too often, complex rooms with multiple controllers, phones, cables, and presets discourage use altogether.

Scalable, Without Complexity

Neat enables organizations to:

• Establish a standardized room experience
• Easily scale and enhance rooms by adding multiple Neat devices
• Avoid manual camera presets, audio tuning, or configuration changes

Once devices are added, Neat’s intelligent technology handles the rest—automatically.

Extending the Experience to Remote Participants

Consistency doesn’t stop at the room; it extends to remote workers as well. With Neat devices like Neat Frame, remote participants benefit from:

• Easy meeting join experiences
• High-resolution video and automatic framing
• Clear audio that makes it feel like you’re in the room
• Improved engagement through facial expressions and direct conversation, even in large meetings
• Whether at a desk, in a private office, a hot‑desking location, or a huddle space, the experience remains consistent everywhere.

Visibility, Insight, and Readiness

We also touch on how organizations can understand whether their spaces are being used and ready when needed, using:

• Neat Pulse for device and space insights
• Integration with Symphony for enhanced monitoring and management

Learn more about Neat solutions.

Get AV and unified communications news delivered to your inbox.

Follow AVI-SPL:     Linkedin      X     YouTube

In this episode of The Collaboration Space, we share how IT’s role continues to evolve, including sharing more insights into how and where we work and the spaces we use. Specifically, we’ll dive into how workplace automation and analytics help your real estate and facilities teams make informed decisions. We’ll also talk about how to get started.

Joining this discussion is Henry Levak from Logitech

Henry and host Nancy Lussier discuss:

How IT’s role is changing and how that drives the need for different insights that show the results of technology investments.

• Explosion of meeting room tech
• Pressure to justify budgets
• Hybrid work uncertainty
• How Executives want measurable outcomes, not anecdotes

This shifts IT’s role from deploying AV/UC hardware to optimizing experiences.

With this convergence of AV and IT, what’s on the insights wish list?

Rooms aren’t passive hardware anymore. They’re active sources of intelligence. You can see utilization patterns, booking behavior, environmental conditions, and device health, things that used to be invisible.

Facilities teams want utilization data. Real estate wants occupancy trends. Leadership wants to know how space investments are performing. IT sits at the center of that ecosystem.

You can measure utilization rates, space efficiency, cost per meeting, energy savings, and support reductions. 

Suddenly, AV isn’t a cost center. It becomes a performance asset.

• Data that shows visibility into user behavior
• Room and device usage/utilization
• Proactive room and device health monitoring
• Space efficiency
• Energy usage
• Support tickets/service visits

How do we gather this data?

• Sensors + analytics = visibility into behavior

How does this data translate to value for facilities and real estate teams?

• Data-based decisions for optimal space design
• Higher tech adoption and space utilization/ROI
• Better workplace experience/employee productivity, and retention
• Ability to identify issues before users are impacted/self-healing
• Room automation: scheduling, sleep mode, auto-release unused rooms
• Smart sustainability/energy savings: automated HVAC/heating/cooling/lights

Get AV and unified communications news delivered to your inbox.

Follow AVI-SPL:     Linkedin      X     YouTube

AI is already changing how we meet, collaborate, and get work done. But what comes next and how can organizations prepare their AV and UC ecosystems for the next wave of AI?

In this episode of The Collaboration Space, AVI-SPL’s Mathew DeFreitas talks with Sudeep Trivedi, Head of Alliances and Go-To-Market at Logitech. They explore how AI is enhancing meetings today,  the next phase of AI, called pervasive AI, and what it will mean for workplace productivity and engagement. Additionally,  they highlight how Logitech and AVI-SPL are helping organizations build flexible, AI-enabled collaboration environments.

Key conversation takeaways:

• AI is automating meeting tasks such as transcription, note-taking, and actionable insights
• Logitech solutions like Rally Bar and Sight are already powering AI-driven collaboration
• Pervasive AI is emerging as an always-on experience, improving workplace productivity and engagement continuously and contextually
• AVI-SPL and Logitech work together to design AV and UC ecosystems ready for current and future AI capabilities
• Logitech technologies embed AI and machine learning across hardware and software for smarter, more connected experiences

Explore how Logitech and AVI-SPL are helping organizations adopt and prepare for pervasive AI in the workplace.

Follow AVI-SPL on YouTube.

Catch The Collaboration Space on your favorite podcast app.

Get AV and unified communications news delivered to your inbox.

Follow AVI-SPL:     Linkedin      X     YouTube

People want hybrid meetings that feel natural. IT wants solutions that are easy to deploy and manage across the enterprise. Focusing on these human-centric needs can drive more compelling engagement and more effective collaboration across the organization.

In this episode of The Collaboration Space, AVI-SPL’s Mathew DeFreitas talks with HP Poly’s Joe Mukherjee. They discuss how AI and advanced AV systems remove barriers to human-centric experiences. Additionally, they explore how these technologies can help IT manage global meeting environments with confidence.

Key conversation takeaways

• Human-centric collaboration improves communication, context, and participation
• AI-driven multi-camera systems follow real conversations and support natural interaction
• Solutions like HP Dimension with Google Beam enhance group discussions and hybrid teamwork
• Enterprises can scale standardized meeting experiences worldwide with HP Poly and AVI-SPL
• New video platform updates give IT a clear path to upgrade and extend hardware value
• AVI-SPL Symphony integration enables proactive monitoring, issue prevention, and longer tech lifecycles

Learn more about how HP Poly and AVI-SPL help organizations create people-first meeting environments that are easier to scale and manage.

Check out the HP Poly video trade-in program.

Follow AVI-SPL on YouTube.

Catch The Collaboration Space on your favorite podcast app.

Get AV and unified communications news delivered to your inbox.

Follow AVI-SPL:     Linkedin      X     YouTube

Agentic AI can anticipate needs and support users in real time, transforming how organizations collaborate and operate. It represents the next step in the evolution of AI.

In this episode of The Collaboration Space, AVI-SPL’s Mathew DeFreitas talks with Cisco’s David Beisly about what Agentic AI means for the workplace. They also discuss how Cisco and AVI-SPL are preparing organizations for what comes next.

Key conversation takeaways

• Agentic AI is here to go beyond the meeting space, proactively assisting users without waiting for a prompt
• It can support meeting follow-up, workplace navigation, space optimization, service resolution, and more
• David Beisly highlights how Cisco and AVI-SPL can help organizations build systems with the future of AI in mind
• Cisco is already integrating Agentic AI across its ecosystem with AgenticOps, AI Canvas, AI Assistant, among others

Learn more about how Cisco and AVI-SPL are helping organizations embrace agentic AI.

Follow AVI-SPL on YouTube.

Catch The Collaboration Space on your favorite podcast app.

Get AV and unified communications news delivered to your inbox.

Follow AVI-SPL:     Linkedin      X     YouTube

Full-stack AV, what is it? Can it help IT keep pace with constant change in technology and user needs? And will it redefine how organizations manage and scale their AV environments? Find out in this episode of The Collaboration Space. 

Q-SYS’ Steve McCary breaks down what full-stack AV means, why it matters, and how it helps organizations stay adaptable, connected, and ready for the future.

Key conversation takeaways:

• Full-stack AV simplifies performance, control, and management across the AV ecosystem
•  Seamless third-party integration ensures compatibility and flexibility
•  Q-SYS and AVI-SPL Symphony work together for centralized monitoring and optimization
•  Unified AV platforms support future scalability and evolving workplace needs
•  IT teams can plan for growth and adaptability without sacrificing simplicity

Learn more about how Q-SYS and AVI-SPL are helping organizations create flexible and future-ready AV experiences.

Follow AVI-SPL on YouTube.

Catch The Collaboration Space on your favorite podcast app.

Get AV and unified communications news delivered to your inbox.

Follow AVI-SPL:     Linkedin      X     YouTube