Jeff Trueman, Esq., is an experienced, full-time mediator and arbitrator. Specializing in interpersonal conflict, he is well known as a manager of difficult conversations. Jeff joins Len Levy to tell the story of a family reunion suddenly becoming transformed from a joyous occasion to one of life-changing injury and grief and how the mediation Jeff conducted was instrumental in removing the impediments preventing the injured parties from obtaining the help they needed to cope with their injuries and help them heal.